Morgan Ewert Email & Phone Number

Cleveland, OH, US

Cleveland, Ohio, United States

Glendale, Arizona, United States

• Provide direct assistance to the Event Services department in gathering event information
• Assist other departments with game day reports and projects
• Provide assistance in ensuring requests of the Lessee and requirements of their contracts are met while adhering to City of Glendale and stadium policies and procedures
• Attend client pre and post event meetings
• Prepare event data sheets, CAD drawings, cost estimates, settlements and event recaps
• Plan and organize facility set up, on site assistance to staff and client during events

Tucson, Arizona Area

• Communicated with tenants/clients to obtain necessary event/technical requirements
• Ensured that the equipment, physical set-up and personnel provided meet the requirements of the event and the tenant’s contractual agreement
• Developed schedules for all staffing requirements for the proper presentation of the event
• Prepared cost estimates and monitor final billing for the clients
• Prepared and managed all aspects of facility operations during events, including independently supervising all staff
• Operated AutoCAD design software

Portland, Oregon Area

• Coordinated and managed the training of employees for events and games by guiding them step-by-step through the industry’s performance training program
• Lead the Adopt-A-Shift program by setting up events for full-time employees to attend as a Guest Experience member
• Created informational documents for each event/game for Guest Experience and Security
• Created a sustainability awareness attraction for the Moda Center, as well as overseeing a sustainability training for all full-time employees
• Mastered scheduling for employees in ABI, as well as working with production and learning AUTOCAD
• Oversaw and managed the event booking calendar for Paul Allen

Tampa/St. Petersburg, Florida Area

• Provided excellent customer service verbally and physically by assisting every guests’ needs
• Acquired ticketing skills in Ticketmaster, ProVenue, and the CRM - Archtics
• Cross-sell games, concerts, and packages to increase sales revenue by promoting upcoming events
• Assemble season ticket member packages to be mailed
• Answer the phone in all ticketing offices for guest complaints and questions pertaining to event information

Tampa/St. Petersburg, Florida Area

• Provided excellent customer service verbally and physically by assisting every guests’ needs
• Acquired ticketing skills in Ticketmaster, ProVenue, and the CRM - Archtics
• Cross-sell games, concerts, and packages to increase sales revenue by promoting upcoming events
• Assemble season ticket member packages to be mailed
• Answer the phone in all ticketing offices for guest complaints and questions pertaining to event information

Tampa/St. Petersburg, Florida Area

• Worked as a customer service and box office representative for home games
• Organized excels of potential season ticket holders for the account managers
• Researched information on other sport industries’ ticket prices and promotions
• Marketed the organization at events by developing PowerPoints and flyers
• Participated in sales consulting exercises

Fort Myers, Florida Area

• Supervised and scheduled over 40 scouts and Gatorade employees for baseball tournaments and showcases
• Input player rosters into the website database as well as altered velocity excels for statistics
• Organized the seeding for top tier youth travel teams in the regional tournaments
• Scouted baseball tournaments and submitted evaluations for college and professional teams

Tampa/St. Petersburg, Florida Area

• Contacted other universities within Florida to organize tournaments
• Established relationships with local companies to develop partnerships
• Booked accommodations for travel and practice
• Maintained the budget for all essential equipment necessary for the club
• Hosted tryouts and selected a final roster

Tampa/St. Petersburg, Florida Area

• Created and pitched endorsing deals for athletes and celebrities to major companies
• Researched innovative ideas to market client to CMOs
• Developed templates for various marketing strategies
• Represented clients as their managers/agents for production and record companies
• Proficient with IMbD Pro, Ad Age, and Ad Weekly

Tampa/St. Petersburg, Florida Area

• Promoted to solving ticket distribution issues in the Club level
• Aided in creating a positive game day experience for the consumer
• Marketed other upgrading opportunities for potential season pass members

Tampa/St. Petersburg, Florida Area

• Provided excellent customer service verbally and physically by assisting every guests’ needs
• Acquired ticketing skills in Ticketmaster, ProVenue, and the CRM - Archtics
• Cross-sell games, concerts, and packages to increase sales revenue by promoting upcoming events
• Assemble season ticket member packages to be mailed
• Answer the phone in all ticketing offices for guest complaints and questions pertaining to event information

Tampa/St. Petersburg, Florida Area

• Managed and coordinated the set-up of athletic events for Game Operations
• Escorted opposing teams and officials