Marketing Manager
Current*Led a sales team of 30+ employees, achieving a YoY net sales increase of 40%.*Designed comprehensive training materials and Standard Operating Procedure (SOP) guides to enhance team performance. Provided daily on-site mentorship, support, and coaching to sales staff, fostering their professional growth.*Aligned with ownership's vision to create, plan, and execute media strategies, resulting in a consistent increase in online traffic to digital platforms, with business insights soaring by over 200% each quarter.*Tracked and analyzed performance using online insights and in-person traffic and sales data, adjusting strategies as needed. Utilizing google platforms primarily, business, ads, analytics.*Ensured a positive customer experience and satisfaction during operations and online interactions. *Engaged, maintained, and fostered relationships with new, recurrent, high-profile guests, and influencers to enhance brand recognition.*Designed and created all media and multi media products for the brand and establishment. Print, digital, and copy to optimize guest experience, brand continuity, and awareness.