• Maintain company Facebook page. Increased followers from 400 to 834.• Pioneered the marketing position at Rexco, creating uniform branding.• Upload and maintain 600 inventory listings on company website. • Designed and help create the Rexco website from scratch, working with website provider to create the site to fit our needs. • Implemented the use of Facebook Marketplace to sell our used equipment. Respond to all inquiries received on Marketplace.• Organized and oversaw monthly customer appreciation events at four locations. Sending customer invitations, coordinating meals and customer activities. • Take jobsite photos, one of which was printed in the Link-Belt 2020 calendar and the cover of Crane Network Magazine. • Manage four manufacture co-op budgets, ensuring funds are used in an appropriate manner. • Work with Branch Managers to implement aspects of the marketing plan at a branch level. • Create and distribute a company marketing plan to expand our customer base. • Manage customer emails, sending out a 3-monthly customer email to all customers with specials and pertinent information for customers. • Organized and attended community engagement activities. Running the booth at the yearly AHA Heart Walk. • Create brochures, handouts, flyers in line with company branding. • Assist HR in implementing and maintaining our ratings on Glassdoor, LinkedIn and Indeed. • Photograph employees and equipment for brochures. • Create and optimize fillable PDF forms.

• Managed and maintained personnel filing system for 3,000 employees • Channeled incoming phone calls to correct departments • Assisted students and staff in prompt payroll enrollment • Assisted in scanning 3,000 personnel files into online database

• Assisted approximately 100 students per day with class registrations • Processed payments for registrations and entered information into Kirkwood database• Provided office support for faculty members