Morgan Gilday Email & Phone Number

Greensboro, North Carolina, United States

Greensboro, North Carolina, United States

Greensboro, North Carolina, United States

Scottsdale, Arizona

• Create and modify SQL Stored Procedures
• Maintain Data Warehouse to meet reporting needs
• Create and schedule SSRS reporting to meet senior management and business needs
• Manage business critical IT Projects like transaction automation and software implementation
• Facilitate project meeting with internal stakeholders, third party vendors and clients
• Manage IT vendor relationships including contract negations, change management and end user training

Scottsdale, Arizona

• Create and modify SQL Stored Procedures to facilitate BI report generation
• Maintain Data Warehouse to meet BI reporting needs
• Collaborate with Web Development team to embed Business Intelligence Reports, Visualizations and KPI’s into existing web applications
• Lead discussion related to Business Intelligence development in daily stand up meetings
• Participate in Agile Software Development process using KanBan framework
• Create BI Visualization Solutions in LOGI

• Effectively gather and document requirements from business stakeholders
• Create and modify SQL Stored Procedures to automate data transformation and file creation
• Create, Alter, and delete SQL tables as needed to meet business requirements
• Develop solutions in SQL Server to automate business tasks and data feeds
• Clearly communicate objectives and project progress to management on Business Intelligence Projects
• Lead project meetings and provide useful follow up documentation

Scottsdale, AZ

• Effectively collaborate with external clients to determine goals and generate requirements for new custom soft-ware and existing Point of Sale and Business Intelligence software customization
• Create thorough and efficient project plans and associated technical documentation for all stages of the software development cycle
• Lead and participate in architecture of new software including design, development, networking, data gathering and testing
• Efficiently provide technical support to existing clients for software, hardware and data issues and effectively documents and communicates cause and resolution
• Independently manage and execute all phases of business intelligence customization requests for existing clients; including gathering requirements, providing quote, SQL programming, validating and modeling data, and.
• Gather data required to conduct analysis from several sources, compile it together in standardized format and enter the data into Business Intelligence software

Scottsdale, Arizona

• Proficiently provide programming, reporting and business analysis services to internal and external parties using SQL for DB2, Monarch, MS Excel, MS Access and other database technologies
• Provide system support for multiple critical business systems including rotating on-call coverage
• Lead and participate in business critical projects, requirements analysis, requirements documentation creation, and development testing; primarily using Agile or Waterfall SDLC methodologies
• Effectively make proper business decisions by weighing multiple options and identifying the option with an optimal balance of cost effectiveness and minimal customer impact
• Excel as a liaison between Capital Group Companies, internal/external clients and third party data warehouse regarding system maintenance, enhancements, issues, outages, and delays
• Serve as a valuable resource to direct peers and as a subject matter expert to internal and external clients for enterprise applications and business process

Scottsdale, AZ

• Demonstrate business and technical skill supporting all enterprise and vendor applications for associates at all levels of the organization
• Demonstrate strong leadership skills and initiative when working with the team and others across the organization
• Partner with other support groups and business units for problem resolution, knowledge sharing and implementing and refining processes
• Coordinate outage response for systems affecting internal and/or external customers and responsible for com-municating the details to IT groups and business areas
• Test new products for potential use by American Fund and Capital Group associates, communicated results and provided recommendations to business stakeholders
• Regularly represent American Funds Technology Support Center and our customers in meetings and projects with senior management

Scottsdale, AZ

• Demonstrate business and technical skill using and supporting all Capital Group systems for associates at all levels of the organization
• Demonstrate strong leadership skills and initiative when working with the team and others across the organization
• Partner with other support groups and business units for problem resolution, knowledge sharing and implementing and refining processes
• Coordinate outage response for systems affecting internal and/or external customers and responsible for communicating the details to IT groups and business areas
• Test new products for potential use by American Fund and Capital Group associates, communicated results and provided recommendations to business stakeholders
• Regularly represent American Funds Technology Support Center and our customers in meetings and projects with senior management