Morgan Graesch Email and Phone Number

• Manage daily tasks for the CEO including scheduling client appointments, interpersonal meetings, continuing education courses, and practitioner consultations.• Prioritize and respond to emails, phone calls, and social media direct messages from 100+ contacts.• Responsible for maintaining up to date documentation on 50+ patients.• Coordinate and organize travel accommodations.• Prepare monthly expense reports.

• Responsible for opening claims, obtaining disclosures, scheduling client’s treatment, identifying coverage issues. • Assisting lead paralegal and managing attorney with drafting documents and maintaining client contact.• Reviewing upwards of 180 cases and monitoring bills/personal injury protection/health insurance payments. • Responsible for coordinating recorded statements and examinations under oath.• Preparing cases for depositions, hearings, and discovery.• Collecting and maintaining client medical records in chronological order.

• Created and implemented telehealth treatment plans via Zoom during COVID-19 pandemic. • Provide direct patient care to pediatric population of varied diagnoses resulting in improved function and mobility.• Instruct and counsel patients by describing therapeutic regimens, giving normal growth and development information, promoting health and wellness maintenance.• Collaborate and communicate with multiple healthcare practitioners to provide optimal care.• Promote and assist medical device trials and sales.• Maintain efficient productivity by managing high volume patient caseloads daily.• Manage company social media to promote business, increase following, and provide parent/patient education on the benefits for specialized therapy and early intervention.

• Contribute to physical therapist's effectiveness by identifying patient care issues, providing information, recommending courses of action, implementing physical therapy directives.• Perform delegated treatment programs consistent with agency policy, state practice acts, and applicable state and federal regulations as directed by a Licensed Physical Therapist.• Maintain professional knowledge and competence in areas of responsibility by attending/leading in-services, participating in continuing education, and attending conferences.• Complete medical documentation and patient schedules for daily appointments.

• Schedule, manage currency, and coordinate reservations for special events, lodging, and recreational activities.• Direct external communications to proper channels, including 100+ daily telephone, email, mail, and walk-in patrons.• Responsible for training 8 new employees during a period of company expansion.• Maintained all office equipment including printers, copiers, and computers.• Prepared expense request forms for the Administration Department.-Significant interactions with customers, financial and office management continual improvement ideas initiated.