- Navigated the internal CRM data base to identify new business opportunities and effectively manage my Book of Business- Utilized prospecting and cold calling skills to build relationships with SMB partners within my defined territory, and familiarized myself with data tools to reference during various stages of the sales cycle- Built strong relationships with merchants surrounding the company's values and ensured continued growth through the on-boarding process, ads and offers, and generated a high ROI for clients

- Communicated with potential clients and assisted in pitching sales of new or existing products- Organized materials, utilized visual merchandising skills, created new ways to attract potential buyers- Ran several social media platforms to promote content and increase foot traffic

- Assisted my mentor with their Book of Business - including cold calling accounts, completing the on-boarding process, and pitching ads or offers to partners- Organized and led call blocks with my cohort to deliver constructive feedback, practice various sales tactics and engagement strategies, and assist with overcoming difficult objections- Exceeded monthly KPIs and built a strong network within the company- Concluded the program as the highest-earning intern based on merchant F28D gross bookings- Received a full-time offer to return post-graduation

- Interacted with guests to ensure exceptional customer service, completed all responsibilities in a timely manner, and found creative ways to improve projects within the store- Promoted to head trainer to ensure that new team members are trained efficiently, thoroughly, and understand all of their expectations.- Cross trained throughout multiple departments to fill-in when needed and served as a sales floor leader

- Prepared and served beverages and food items in an effective manner utilizing teammates to create a flow during peak hours and prioritized delegating responsibilities- Provided exceptional customer service by engaging with customers and tending to their needs- Memorized recipes and assisted in educating new hires on operations and organization of work areas-Performed closing procedures to reset the store promptly and uphold cleanliness and operational standards