Attaining and exceeding a 72.77% average loyalty enrollment rate.Recognized for achieving the highest RCC apps per transaction rate. Mentoring new team members on POS system, customer service strategies and sales goals.Determining each guest’s needs and answering questions concerning products and services.Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty… Show more Attaining and exceeding a 72.77% average loyalty enrollment rate.Recognized for achieving the highest RCC apps per transaction rate. Mentoring new team members on POS system, customer service strategies and sales goals.Determining each guest’s needs and answering questions concerning products and services.Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty program.Informing guests of current promotions, events and services within the store, booking appointment for in-store events.Serving multiple guests at one time while maintaining composure during busy or peak selling times.Courteously handling sales, refunds, and exchanges.Staying informed regarding new or existing products to better serve guests. Show less

Conducted market research for client partnerships.Composed coverage grids and post calendar listings to track and further engagement.Drafted press releases and media advisories for client accounts.Monitored the media in both print and online publications, including newspapers, magazines, broadcasts, news, and blogs for any coverage of client accounts.Constructed media lists for client accounts across the country.Provided support in maintaining the press contacts… Show more Conducted market research for client partnerships.Composed coverage grids and post calendar listings to track and further engagement.Drafted press releases and media advisories for client accounts.Monitored the media in both print and online publications, including newspapers, magazines, broadcasts, news, and blogs for any coverage of client accounts.Constructed media lists for client accounts across the country.Provided support in maintaining the press contacts database.Supported the PR team with collating media coverage.Drafted monthly programming documents for clients.Delivered media packages to clients, influencers, and local media associates.Attended and supported Account Executives for segments filming for clients. Show less