Morgan Lewis Email and Phone Number

I have worked as a Product Analyst for cloud based products at Tyler (1 year), and I am currently working in Product Operations (2 years+)!•Collaborate with Product Managers, Product Owners, Directors, and UX teams, contributing to discussions on future product plans•Travel to client sites (Courts, Prosecutor Offices, etc.) to ensure the most smooth product launch process, and help delegate teams to support clients’ business processes• Practice the Scrum business process and write user stories as new product features rollout • Analyze courts and justice product plans for 20+ products utilizing Coda, adhering to deadlines and efficiently adjusting timelines as needed for Product Managers

•Assist in managing midterm rentals•Market for my landlord to increase sales•Offer the best customer service to secure 5 star reviews

•Planning, organizing, and coordinating events •Securing venues and vendors •Overseeing on-site event management•Conducting post-event evaluations and analyzing feedback to improve future events• Assist with contractual agreements and coordination of parties

Executive Assistant to Owner and Facility Manager (Full time in college, transitioned to part time post college)•Provide comprehensive administrative and clerical support while effectively managing 10 commercial tenants and 400+ storage customers • Maintain office upkeep by following procedures, assisting customers, and updating the company website• Improve various office processes and procedures by introducing a more efficient system to implement • Demonstrate resilience solving highly escalated situations customers experience maintaining utmost professionalism•Successfully recruit, hire, and train the best fit individuals aligned with our company culture and goals

As someone aspiring to own my own coffee shop or coffee food truck, I was eager to work for a coffee shop! I was a regular at the Dutch Bros by me, and happened to meet the most amazing people employed at the Grapevine stand. This slowly evolved into me working a part time side hustle there. This experience enabled me to become more knowledgeable in regards to the coffee business, while meeting the most down to earth people. I was thankful enough to encounter many people from HQ, receive recognition for my customer service skills, and develop lifelong friendships.

•Assisted the Professional Liability, Property and Casualty, and Benefits department in completing daily tasks and projects relevant to department goals•Participated in Zoom meetings with company leadership across multiple departments such as Cyber Liability, Fine Arts, Benefits, and Claims •Completed invoice audits and updated carrier websites with Open Enrollment changes for the Benefits team.•Utilized multiple websites/software platforms, such as AMS 360, Salesforce, Worksmart

•Practiced creating a safe environment for two children while respecting their parents rules in place•Provided tutoring to children in all studies and assisted them with their homework

•Provide customers with the best customer service possible by maintaining professionalism and working quickly. •Work as a team with all co-workers. •Solve problems for customers when they arise.