Morgan Krauss Email & Phone Number

I am a dedicated professional, known for a positive, optimistic attitude, and a knack for personal and professional growth. Skilled in spotting and tackling areas that need improvement, I have a passion for turning challenges into solutions with a positive, practical approach. My customer service skills are enhanced by my training in Therapeutic Crisis Intervention (TCI), especially when dealing with unhappy clients. I see these moments as opportunities to use my TCI skills to calm situations and turn them around. This not only solves immediate problems but also improves the overall client experience, creating a more positive and cooperative work environment.I have been in the workforce for more than 30 years. Throughout those years and the different jobs I’ve had, I have gained valuable skills & experience. I have found that a solid, foundational knowledge of how to facilitate an effective dialogue with other humans is incredibly valuable to excellent customer service. I have a skill set which is helpful in teaching others how to effectively communicate, especially in escalated situations. It’s difficult to get a feeling for someone by reading a brief synopsis of their parts and pieces. I possess an ability to learn, an eagerness to share ideas, and a love for staying positive while facing challenges to work towards a mutually beneficial solution.

Listed skills include Small Business, Public Speaking, Social Media, Social Networking, and 11 others.

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  Suny Fredonia

  Bachelor Of Arts - Ba