Morgan K. Reed Email & Phone Number

Phoenix, Az, Us

Louisville, Kentucky, Us

A golf app designed and built by people who love golf. At Birdiescope, we're having fun with an audacious dream--what if every golf course would let you have an overhead view before you played a single hole?

Phoenix, Arizona, Us

Phoenix, Arizona, Us

Directional leadership, including architecture and workforce management, to create best practices and policies for proper management of data, storage, disaster recovery, documentation, and compliance while leading two financial firms with a combined AUM of over $5B. Strategic technology solutions and policies to solve business pain. Creating new business tools to attract and onboard new clientele into the pipeline, and manage current workload.I have some key contributions including:-Achieved savings of approximately $5M in 9 months by hiring and coordinating an in-house technical staff while serving as the first ever in-house technologist.-Reduced Cybersecurity incidents by approximately 75%-Provided leadership in the development of policies and architecture in line with proper management of data, storage, disaster recovery, and compliance-Streamlined business processes to create huge efficiency improvements, leading to a 20% increase in overall business despite market downturns for most of the competitors.

Phoenix, Arizona, Us

San Antonio, Texas, Us

Ran a cross-functional initiative for the mortgage web application team involving vendor API connections with major market software companies. Integral part of the Article 7 expansion program, ensuring technology and engineering were in compliance with necessary safeguards. Orchestrated the company’s first automated testing team, allowing for internal users to reduce testing time for new features dramatically. Provided Agile coaching and process improvements, reporting directly to the Senior Vice President of Mortgage Technology.-Improved processes and efficiencies within much of the Scaled Agile Framework release train-Participated in Article 7 committee tasks and analysis-Spin-up of automated testing solution decreased application completion testing time by approximately 95%-Improved overall mortgage platform efficiency 20% by successfully launching 2 major iterations

Scottsdale, Arizona, Us

(Company wide layoffs due to Covid-19)Led and directed technology teams while working on Salesforce, custom API, and mobile application solutions. Provided technical project planning, management and oversight for key initiatives and implementation projects ensuring alignment with the company's strategic priorities. Ensured the readiness of all deliverables for presentation to the business, including reviewing Apex code while serving as a Delivery Lead and working with development and testing resources. Demonstrated scrum master skills while executing Scrum ceremonies, sprint activities, and governed releases.Key contributions include:• Paved the way for the company to double company assets and profits in the first year of the institution while leading the execution of several highest budget and complexity programs in company history.• Developed a new automated home acquisition engine which brought transaction time down from weeks to hours, increasing acquisitions by a factor of four.• Achieved soft cost savings of approximately 15% while leading projects to automate service calls and complaint response.

Phoenix, Az, Us

(Limited Contract)Led the scrum team in using the scrum practices and agile methodologies, including the rollout of TriWest's first Agile Data Warehouse. Successfully managed and completed the project within budgetary and time constraints. Orchestrated technical support in the launch of a new BI reporting and analytics program centered around Tableau, allowing the business to keep better tabs on results.Key contributions include: • Developed a whole new data storage system and schema, replacing an aging MS SQL system that cost thousands of man hours while working collaboratively with an Agile EDW Architect.• Significantly reduced outages and soft costs by 95% while leading an agile warehouse transformation.

-Lead several cross functional scrum teams focusing on both front and back end development. -Coordinated work between multiple product owners, scrum masters, and program managers. -Provided direction to our internal scrum community, including suggestions, training, and presentations.

Walnut Creek, Ca, Us

-Leader of several Scrum cross functional development teams, spanning web and mobile development, Pega, SFDC, Analytics, and Product.Key contributions include: -Increased rate of monitoring/testing/deployment by 70%-Coordination of Digital and Paperless products with the traditional business unit divisions, increasing satisfaction scores with business by an average of 10-15%

Irving, Texas, Us

Leader of Salesforce transformation project, ETL utilizing Informatica ICRTincluding technical requirements, design, and planning.Project planning, resource management, and budgeting.Scrum master duties.Coordination of a SAFe (Scaled Agile Framework) structure of interacting teams.

London, Gb

-Key leader of an initiative to replace 42 different legacy systems with a group of core platform systems based on Amazon Web Services, MarkLogic, QuAD, and other tools, tied together with a custom API gateway.-Lead Product team around A/V transcoding, cloud storage, distributed delivery (CDN), metadata services, and delivery.-Ran PMO across seven lines of business, including content management, asset storage, delivery, interactive testing, digital publishing, and others. This included direct Senior PM reports and Junior PM and Business Analysts as sub-reports.Key contributions include: -Scaling up PMO staff by 30%-Coordinating transformation to allow overall savings of 15% on resources

Phoenix, Az, Us

Manager of development teams working on Salesforce, web development, web services, SAP, and SAP/PI

New York, Ny, Us

-Led a team of mobile developers and QA personnel to build an application designed to dovetail with a web platform.-Worked directly with Product Owners to prioritize tasks in two week Agile Sprint cycle from Sprint Planning to Retrospective, coordinating all mobile development, QA, and design team members.-Coordinated daily stand-up meetings to help track progress and remove impediments.-Allocated hours and resources to prioritized tasks.-Documented story/sprint info, including velocity, acceleration, and burndown.-Interfaced with separate PMO to keep funding properly allocated for all project matters, and progress communicated with executive leadership.

New York, Ny, Us

-Coordination and Management of mobile applications with web team for Amex's Plenti pilot program-Plotting and tracking deliverables executed by both internal and external development teams. Interface between Front End Development teams and PMO.-Refining of UX and UI, actively working with both developers and QA teams to refine and finalize code modules.-Tracking and documentation of all code and custom creations in JIRA and Confluence

Tempe, Arizona, Us

One of the leaders of a migration to a new white-glove support model, migrating customer info from a proprietary Apex-language system into Salesforce. Fixes, bug resolution, troubleshooting, and premium service resolution for SaaS-oriented, Content Delivery Network-based system. Administration and QA work, identifying platform improvement areas, creating new opportunities for customers to leverage advanced technology without requiring huge developer resources on their side. Documenting and driving product evolution, advocating platform improvements and increased adoption opportunities for partner resources.

Paris La Défense, France, Fr

-Chief CRM implementation architect and training expert, with heavy emphasis on Salesforce rollouts.-Project management, scope management, requirements gathering, change analysis and planning.-Domain included acquisitions, budgeting, driving strategy, setting and enforcing policy, creating and presenting proposals, and decision making for technology-related tasks.

New York, Ny, Us

Project Management, including Business Analysis tasks and overall planning for one of the anti-fraud group's IT divisions. Leveraged Informatica products (coupled with Salesforce) to create a platform to upgrade and consolidate into a new data center. Piloted and managed initiative to create new error-reporting procedures, including an overhaul and reallocation of technical support and quality assurance resources. Also assisted with creation of new in-house developer certification programs, defining developer skills required to address specific project needs.

Phoenix, Arizona, Us

Beta-testing, analysis, recording and resolution of bugs. Extensive testing and training of customers on Salesforce integration, webservices, API, SOAP. Creating technical documentation, including user guides, online FAQ's, forums, quick start guides, and everything in between.

Bachelor'S Degree, Cybersecurity

Education record