Morgan Lawrence Email & Phone Number

LIHTC

Chester, VA

Ashland, VA

As an Office Manager, I provide the reputation for strategic thinking, strong leadership, and identifying long-term process improvements that achieve dramatic results. Excels in determining root cause and creative problem solving. I focus on deadlines and deliverables. Reviews default processes based on regulatory and investor guidelines, perform research.

Post daily services for active accounts.Enter new contracts for local and national accounts.Reach out the company that are in bad deliquent statuses.Assist the branch manager with payments and deposits.Assist Service Manager with services and complaints that need closing.Distribute service work orders every two weeks fo the service technicians.Resolved.

Glen Allen, VA

Explained products, services, and prices, and answer customers' questions and executed the Customer Relationship Management (CRM) process. I served as a point of contact to existing customers, explaining and negotiating service and recommended changes to accounts and handled and resolved over 80 customer complaints/inquiries per day. I provided solutions.

Provide high quality support to the Executive, Legal and Media departments to ensure prompt resolution of customer issues. Effectively works the service database to ensure prompt resolution of all executive office issues. I adhere to all required executive response team policies and guidelines as well as the committed response time to the consumer of 24.

With a Applied Health Science Degree in Medical Assisting I.... Answering unit phones Filling out physician order forms Managing unit inventory Running lab work, checking patient’s glucose levels, and administering insulin injections Updating patient information  Assisting the nurses with patients wound care and needs Making up and transporting.

Executive Masters Of Business Administration, Business Administration And Management, General

Bs, Business Management Of Human Resources

Associates, Medical Assisting

Education record

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Jack Welch Executive Management Institute