Morgan Lee

Morgan Lee Email and Phone Number

Committed to Driving Revenue Growth and Operational Excellence
Morgan Lee's Location
Baltimore City County, Maryland, United States, United States
Morgan Lee's Contact Details
About Morgan Lee

Morgan Lee is a Committed to Driving Revenue Growth and Operational Excellence. They is proficient in English. Colleagues describe them as "Morgan is an incredibly personable and diligent IT professional. Having worked with her closely over the past year, I admire her willingness to ask great clarifying questions and come up with creative solutions to rapidly evolving problems. She is a great team player and a joy to work with."

Morgan Lee's Current Company Details

Committed to Driving Revenue Growth and Operational Excellence
Morgan Lee Work Experience Details
  • Netrix Global
    Resource Coordinator
    Netrix Global Feb 2024 - Sep 2024
    • Managed and allocated over 30 engineers located globally, ensuring alignment with projects and Statement of Work (SOW).• Analyzed resource utilization and projected forecast reports to ensure revenue recognition, providing insights and recommendations to Direct Managers and senior management to inform support their business goals.• Facilitated problem solving discussion with data insights to help resolve priority staffing conflicts.• Managed staffing challenges for in-flight projects such as attrition, staff reduction, subcontracting, and cross-training needs to optimize shift patterns.• Forecasted and supported staffing for sales pipeline projects.• Owned weekly status meetings to report staffing challenges and risks, resource planning, and forecasting to Professional Services Delivery Managers.
  • Netrix, Llc
    Delivery Operations Coordinator
    Netrix, Llc Feb 2022 - Feb 2024
    • Onboarded and established incoming projects within internal SLA by verifying data integrity in Kimble, ensuring it accurately represents the SOW and work breakdown structure for precise revenue projections• Successfully managed over 30 service projects with over $2.3 million annually. Managed tasks included monthly invoicing, enhanced payment processes of customized client requirements, payment reconciliations, oversaw time approvals, addressed delivery risks, and status updates to appropriate parties to ensure proper actions for sale opportunities• Supported seamless transition from NetSuite to Kimble for over 1000 priority projects and account reconciliation• Researched and analyzed project data such as financials, contracts, and time approvals, to deliver clear findings and proposed innovative solutions to relevant stakeholders• Spearheaded the quality assurance of an internal data spreadsheet tool to track the onboarding workflow and supported initiatives for process improvement• Ensured project onboarding workflow data hygiene and integrity as the subject matter expert (SME)• Coordinated successful service delivery with Netrix Global business stakeholders such as sales/revenue; pre-sales/sales operations; products; Project Management Office (PMO); finance and accounting; legal; managed services; Customer Success Management group (CSM); and Professional Service Delivery Managers and engineersMicrosoft Funding Coordinator (Dual Role):• Oversaw financial milestone tracking and executed invoice submissions for projects under Microsoft’s End Customer Investment Funds (ECIF), Partner Investment Engine (PIE) programs, and workshops• Supported to secure Microsoft Funding in full delivery lifecycle from the pre-Sales to project delivery• Managed payment remits by using various Microsoft Portals and Kimble• Created comprehensive Microsoft Funding operation documents, including standard operating procedures (SOPs), guidelines, and a Book of Knowledge
  • Mariner Finance
    Administrative Services Coordinator
    Mariner Finance Nov 2019 - Feb 2022
    Baltimore, Maryland
    • Resolved daily issues and requests pertaining to supply orders, water deliveries, Shred It, FedEx, Iron Mountain and, etc. on behalf of over 400 branch locations• Coordinated successful service delivery with Mariner Finance business stakeholders and vendors such as operations team; Branch Managers; District Senior Vice Presidents; Vice Presidents; Project Managers; ShredIt; Iron Mountain; Staples; and Enterprise; for new branch openings, relocation projects, consolidations, and closures.• Implemented innovative solutions to address operational challenges• Improved and executed compliance policy process for financial document storage. • Supported vendor and tenant negotiations for contract renewals.• Managed price negotiations, procurement, and enhanced communication and tracking of supplies - typical supplies and P.P.E. bulk orders.• Executed payment reconciliation of monthly credit card statements against purchase orders/travel documentation/ supporting receipts and handed discrepancies used by over 100 VP’s, AVP’s, and etc.• Reviewed leases for specific tenant information related to facility issues, renewal specifications, and etc.• Assisted Facility department with maintenance requests received through the facilities database system (Facility Dude)• Maintained Certificate of Insurances for over 400 branch locations• Assisted with travel arrangements (Egencia)
  • American Eagle Outfitters
    Sales Associate
    American Eagle Outfitters Nov 2014 - Jul 2021
    Bel Air, Md
    • Recognized for employee of the month for providing excellent customer service and exceeding weekly credit card goals.• Strong knowledge of products, services, and company policies.• Trained new sales employees on effective sales practices, products, services, and operational strategies to maximize team performance and help drive team success toward common business operational goals• Provided customers with professional and polite support• Delegated tasks to specific employees based on their individual knowledge and strengths• Supervised and evaluated employee returns and exchanges requests
  • Entercom
    Promotions Assistant
    Entercom Jan 2018 - Mar 2020
    Baltimore, Maryland Area
    • Created social media posts on various platforms • Maintained relationships with various clients and event coordinators• Assisted talent and interacted with listeners• Implemented innovated solutions for various issues at events
  • Cbs Radio
    Promotions Assistant
    Cbs Radio Jul 2015 - Jan 2018
    Baltimore, Maryland
    • Created social media posts on various platforms • Maintained relationships with various clients and event coordinators • Assisted talent and interacted with listeners • Implemented innovated solutions for various issues at events
  • Outerloop Management
    Social Media Intern
    Outerloop Management Oct 2017 - Nov 2017
    Silver Spring, Md
    •Created appealing and interactive Facebook posts for multiple bands for touring dates •Developed weekly promotional posts on various media outlets (ex. merchandise, throwback pictures, and picking a fan for fan Friday)•Researched and established itinerary for bands (ex. travel arrangement)
  • Manta Ray Records
    Intern
    Manta Ray Records Aug 2015 - Sep 2015
    Baltimore, Maryland Area
    • Scouted new upcoming artists in the Baltimore, MD area• Researched social media sites and various music websites (ex. Band camp.com, Revernation.com)• Promoted artists at local college campuses • Scheduled artist apearences • Created and uploaded albums on Distrophonix• Built and maintained relationships with college music directors• Created monthly financial statements

Morgan Lee Skills

Social Media Organization Sales Promotion Customer Service Leadership Problem Solving Time Management Radio Promotions Microsoft Word Concert Promotions Building Strong Referral Networks Microsoft Excel Microsoft Powerpoint

Morgan Lee Education Details

Frequently Asked Questions about Morgan Lee

What is Morgan Lee's role at the current company?

Morgan Lee's current role is Committed to Driving Revenue Growth and Operational Excellence.

What is Morgan Lee's email address?

Morgan Lee's email address is ml****@****nce.com

What is Morgan Lee's direct phone number?

Morgan Lee's direct phone number is +141021*****

What schools did Morgan Lee attend?

Morgan Lee attended Towson University, Harford Community College, Bel Air High School.

What are some of Morgan Lee's interests?

Morgan Lee has interest in Environment, Science And Technology, Human Rights, Animal Welfare, Music Industry, Arts And Culture.

What skills is Morgan Lee known for?

Morgan Lee has skills like Social Media, Organization, Sales Promotion, Customer Service, Leadership, Problem Solving, Time Management, Radio Promotions, Microsoft Word, Concert Promotions, Building Strong Referral Networks, Microsoft Excel.

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