Morgan Miller

Morgan Miller Email and Phone Number

Lead Experience Researcher and Designer | Senior Product Designer | Strategist | Technical Experience Design | Experience Architect @ Cybersecurity and Infrastructure Security Agency
Portland, OR, US
Morgan Miller's Location
Portland, Oregon, United States, United States
Morgan Miller's Contact Details

Morgan Miller work email

Morgan Miller personal email

About Morgan Miller

I'm an information distiller, a direction finder, a river current maker, and a North Star pointer. I help companies figure out what they want, what their users need, and how to build digital products that are used and useful. As a UX lead, I have a tool box full of handy things - journey maps, workshops, high and low fidelity prototypes, personas, research plans, analytics analysis - just to name a few. I have designed blue sky, brand new products like a post-election audit system for the State of Colorado and Microsoft Research's ElectionGuard SDK. I have added features to 40+ year old, beloved software like Siemens' Automation Designer or Esri's customer service portal. I have run complex ethnographic research like Intel's project to understand the Functional Safety market. With every project, it's about people. Building alignment is a crucial part of my work. I like to think of it as getting everyone to push a boulder from the same side. Knowing how to build a coalition for your product is what really delivers robust and powerful experiences. I specialize in the brass tacks of life - the things that you use every day but rarely think about. Coming from a background in cryptography, I love the unseen, the foundational and the nitty gritty. As our world becomes more and more digital, our ability to define our digital selves will be a key part of a healthy society.

Morgan Miller's Current Company Details
Cybersecurity and Infrastructure Security Agency

Cybersecurity And Infrastructure Security Agency

View
Lead Experience Researcher and Designer | Senior Product Designer | Strategist | Technical Experience Design | Experience Architect
Portland, OR, US
Website:
cisa.gov
Employees:
1926
Morgan Miller Work Experience Details
  • Cybersecurity And Infrastructure Security Agency
    Cybersecurity And Infrastructure Security Agency
    Portland, Or, Us
  • Cybersecurity And Infrastructure Security Agency
    Cybersecurity Analyst, Secure By Design
    Cybersecurity And Infrastructure Security Agency Nov 2024 - Present
  • Esimplicity
    Principal Service Designer
    Esimplicity Aug 2024 - Nov 2024
    Silver Spring, Maryland, Us
  • Morgan Miller Ux, Llc
    Centric Park - Ux Research Lead
    Morgan Miller Ux, Llc Jul 2024 - Oct 2024
    Working to modernize and streamline a venerated regional financial institution's online portal.
  • Morgan Miller Ux, Llc
    Principal Ux - Research And Design
    Morgan Miller Ux, Llc Dec 2015 - Oct 2024
    Recent projects include partnerships with Instrument, Center for Civic Design, and Centric Park!Client list: Google, Oculus, Siemens, Microsoft Research, Mozilla, Nike, Moda Health, Cambia, Cigna, State of Colorado, WWF, Portland Children's Museum, and Umpqua Bank. Highlighted projects below:As a full-time independent UX consultant providing research, strategy, and design, I engaged with stakeholders to define problems and develop solutions. See my online portfolio for more: http://MorganMillerUX.com
  • Morgan Miller Ux, Llc
    Instrument - Lead Ux Strategist
    Morgan Miller Ux, Llc Dec 2023 - Jul 2024
    As the Lead UX strategist for several projects, I have conducted a competitive audit, set forth a content strategy, created wireframes, created a research approach and conducted and synthesized qualitative research for a sleep-focused smart device wearable, a global technology brand, and a global beauty brand. Details withheld for NDA.
  • Morgan Miller Ux, Llc
    Instrument - User Experience Lead (Dropbox)
    Morgan Miller Ux, Llc Apr 2021 - May 2021
    Plugging back into the Instrument team to support a Dropbox blog redesign. Work included stakeholder interviews, competitive bench marking, and analytics review.
  • Morgan Miller Ux, Llc
    Cis U.S. Elections Infrastructure (Ei-Isac) - Ux Consultant And Trainer
    Morgan Miller Ux, Llc Sep 2020 - May 2021
    I partnered with Dana Chisnell to help the Elections Infrastructure team (EI-ISAC at CIS) understand and incorporate user centered design practices through a lectures, workshops, exercises, supervised research, and governance development. The team has now built in a regular research cadence and the organization is looking to expand their practice.
  • Intel Corporation
    User Experience Lead - Research And Design - Trusted Edge Platform Security
    Intel Corporation May 2022 - May 2023
    Santa Clara, California, Us
    I evolved an award-winning MVP security platform by defining a clear audience, gathering ongoing early access partner insights, and honing product strategy alongside engineers. I conducted an in depth product walk through with our development team to identify product and documentation gaps and bugs.
  • Intel Corporation
    User Experience Lead - Research And Design - Functional Safety Software
    Intel Corporation Jan 2020 - May 2022
    Santa Clara, California, Us
    I designed a remote, global, multi-phase research project at Intel to elucidate the complex roles in the supply chain for functional safety. From the research, I created journey maps and design recommendations which were integrated into development cycles. I managed a team of researchers, designers, and writers. The resulting research reports were incorporated into a multi-year strategic playbook used at the executive level.
  • Morgan Miller Ux
    Concrete Ux - Ux Lead (Intel)
    Morgan Miller Ux Oct 2019 - Jan 2020
    I created and ran usability testing for several Intel products including Unite and Elkhard Lake. After testing, I analyzed qualitative and quantitative findings to create immediate, actionable punchlists as well as long term recommendations.
  • Morgan Miller Ux
    Instrument - Ux Researcher And Designer (4Ocean)
    Morgan Miller Ux Aug 2019 - Sep 2019
    Working with preservationist clients 4Ocean, I created static wireframes after reviewing site analytics, creating key task paths, and running a short sprint of research.
  • Morgan Miller Ux
    Microsoft Research - Ux Cryptography Lead
    Morgan Miller Ux Nov 2018 - Jul 2019
    I served as a UX Designer and Researcher for a free, secure, opensource SDK for voting machines. I collaborated with other UX practitioners as well as the cryptography team to design a tracking system for ballots, in partnership with Dr. Josh Benaloh. I designed a prototype and conducted two rounds of usability testing. As of 2023, the SDK has just started use in real elections.
  • Morgan Miller Ux
    Instrument - Ux Lead (Oculus)
    Morgan Miller Ux Jan 2019 - Feb 2019
    I created conducted competitive bench marking research, conducted internal user testing and created an app sitemap for the Oculus companion app.
  • Morgan Miller Ux
    Instrument - Ux Strategist (Google)
    Morgan Miller Ux Oct 2017 - Jun 2018
    Working with Instrument's Google team, I led user and market research (remote and in person), created journey maps, sitemaps, and wireframes and shaped overall strategic approach for Google Jamboard, OneDrive, Security FAQ videos, Saftey and Privacy website and the Safety campaign.
  • Experience Lab, Llc
    User Experience Architect - Design And Research
    Experience Lab, Llc Jul 2015 - Mar 2016
    Working at a fast paced digital agency with other talented designers has taught me to think on my feet, work collaboratively, and never be afraid to iterate ideas. In this position I worked directly with clients as well as agencies to map out and then execute a plan for research, strategy, and design. I created surveys, research plans, interview scripts, insights reports, personas, key task paths, sitemaps, wireframes, and interactive prototypes.
  • Experience Lab, Llc
    Usability Analyst - Research And Design
    Experience Lab, Llc Jul 2011 - Apr 2015
    In this position, I was responsible for: * creating usability tests and interview scripts for both in person and remote engagements* synthesizing research results into organized, digestible reports tailored to stakeholder goals* building documents to show system architecture such as sitemaps, system flows, user permissions diagrams, and task paths*constructing interactive prototypes in Axure as well as non-interactive prototypes in Omnigraffle
  • Hippo Hardware
    General Manager
    Hippo Hardware Mar 2004 - Dec 2011
    Helped run my family architectural salvage business. I was involved in nearly every aspect from sales to accounting to purchasing. Growing up in a small business gave me a serious work ethic, a 'can-do' approach, and a team oriented mindset.

Morgan Miller Skills

User Centered Design Human Computer Interaction Computer Science Software Engineering Programming C++ Data Mining Algorithms Model Checking Java Information Architecture Taxonomy User Journeys User Experience Machine Learning Mobile Devices Persona Wireframes User Experience Testing User Interface Design Axure User Research Usability Testing Usability Interaction Design Digital Strategy Research Google Analytics Axure Rp Wireframe

Morgan Miller Education Details

  • Usi Università Della Svizzera Italiana
    Usi Università Della Svizzera Italiana
    Human Computer Interaction
  • Usi Università Della Svizzera Italiana
    Usi Università Della Svizzera Italiana
    Computer Science - Digital Security
  • Reed College
    Reed College
    Mathematics

Frequently Asked Questions about Morgan Miller

What company does Morgan Miller work for?

Morgan Miller works for Cybersecurity And Infrastructure Security Agency

What is Morgan Miller's role at the current company?

Morgan Miller's current role is Lead Experience Researcher and Designer | Senior Product Designer | Strategist | Technical Experience Design | Experience Architect.

What is Morgan Miller's email address?

Morgan Miller's email address is mr****@****ail.com

What schools did Morgan Miller attend?

Morgan Miller attended Usi Università Della Svizzera Italiana, Usi Università Della Svizzera Italiana, Reed College.

What are some of Morgan Miller's interests?

Morgan Miller has interest in Civil Rights And Social Action, Science And Technology.

What skills is Morgan Miller known for?

Morgan Miller has skills like User Centered Design, Human Computer Interaction, Computer Science, Software Engineering, Programming, C++, Data Mining, Algorithms, Model Checking, Java, Information Architecture, Taxonomy.

Who are Morgan Miller's colleagues?

Morgan Miller's colleagues are Em C., Crystal Christensen, Richard Browne, Lashawn Powell, Lora D., Jake Mehl, Aimee Melendez.

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