Sales And Customer Experience Manager
Current•Responsible for Women’s Shoes ($1.4M), Handbags ($1.1M) Children’s ($1.6M) and Toy-R-Us ($306K) totaling over $4.4M total store.· Enhancing the Customer Experience in store with training and mentoring new colleagues and conducing interviews·Exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency · Assure floor recovery, merchandising standards are met. ·Manage selling support: i.e., stockroom, signing, equipment, merchandising.· Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.·Partnership daily with all members of Leadership Team, key players in District and Regional Teams. Presentation of business at Regional and National visits.