Morgan Joseph Email & Phone Number

Emporia, KS, US

Emporia, Kansas, United States

Inputs new hire and termination data into the system. Maintains all hourly personnel and confidential files. Tracks daily attendance of hourly employees.Makes files on all newly hired team members. Records changes on all employee status as necessary; e.g., change of address, departmental transfers, rate increases, terminations, etc.Processes and records.

Emporia, Kansas, United States

I provide top-quality customer service in person and on the phone by welcoming our guests and making them feel at home. I deliver end to end customer satisfaction by crafting meals, slicing meat, dressing sandwiches, running the register, delivering meals to customers at their location, food prep, maintaining front-end and back-end cleanliness, and sorting.

Developing and facilitating Instructor-Led in-person, remote, and video learning courses on process, CRM and other systems and software, customer service skills and product training with effectiveness to ensure 500+ new hires and learners have the necessary skills and knowledge to succeed in their jobs.Implemented a new training curriculum, leading to a.

Kansas, United States

Managing the hiring and onboarding procedures for employeesCreating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulationsMaintaining physical and digital files for employees and their documents, benefits and attendance recordsMaintain and update all employee records regarding payroll, such as time-off.

Emporia, Kansas, United States

Dedicated to providing excellent customer service both internally and externally. Using extensive knowledge of Birch products and services to be a Team Leader by providing assistance to agents with questions and coaching related to customer issues, accounts and systems, and providing first level response to customer escalations. Also assisted the Training.

Emporia, Kansas, United States

Dedicated to providing excellent customer service both internally and externally. Using extensive knowledge of Birch products and services to process and complete Bill Dispute tickets and continued support for Billing, Customer Service and Repair agents.

Emporia, Kansas, United States

Dedicated to providing excellent customer service both internally and externally, while continually thinking outside the box and looking for new ways to improve processes. Using extensive knowledge of Birch products, services and processes to support Billing, Customer Service and Repair agents. Also began filling in for the company trainer while she was on.

Emporia, Kansas, United States

Dedicated to providing professional and effective representative training and coaching through monitoring and grading agents’ calls to ensure positive customer experience. Used extensive knowledge of Birch products, services and processes to support Billing, Customer Service and Repair representatives.

Emporia, Kansas, United States

Dedicated to providing excellent customer service while continually striving to think outside the box and look for new ways to improve processes.

Emporia, Kansas, United States

Dedicated to providing professional, effective representative training and coaching and resourceful, competent customer service to ensure positive customer experience. Used extensive knowledge of Birch products, services and processes to support Billing, Customer Service and Tech Support/Repair representatives to decrease customer/call transfers between.

Emporia, Kansas, United States

Dedicated to providing professional, effective representative training and coaching and resourceful, competent customer service to ensure positive customer experience.

Emporia, Kansas, United States

Dedicated to providing excellent customer service while proceeding with collections on past due customers to help control Birch Telecom DSO (Days Sales Outstanding) and accounts receivable over 90 days.

Emporia, Kansas, United States

Exceptional customer service and retail sales of low end and high end merchandise, gift wrapping, created captivating and beautiful merchandise displays, receipt and review and of jewelry for repair needs, courtesy telephone calls regarding repairs and sales, worked with unhappy customers to achieve a positive outcome, ran the register and cash handling.

Emporia, Kansas, United States

- Management Experience- Supervised a team- Closed and locked store at night- Counted register money and put register drawers in safe at night- Counted register money and opened register drawers in the morning- Prepared food- Cash register - Customer service

Emporia, Kansas, United States

- Helped patrons find what they needed- Filing- Copy Machines

Education record

Education record