From SMC Canada's rhythms, communications, culture, customer and partner strategy and operations enablement - as the SMC Canada Business Manager, it's a little bit of everything!

As a Digital Specialist Manager at Microsoft, I am driven by a passion for innovation and a commitment to empowering others. With almost 7 years of sales experience at Microsoft, I have successfully built and led high-performing teams, pioneered key initiatives, and consistently delivered exceptional results. I currently lead a team of 9 Security Specialists, covering Enterprise-level customers within the West Midwest region, Software and Digital Platforms, as well as the Northeast region.

Morgan was the recipient of the "Manager Excellence Award" in FY21 H2 - identified as one of two recipients from a pool of 20+ managers in the organization, Digital Sales: DR + CSM.People Management: Delivering success through empowerment and accountability by modeling, coaching, and caring.Scale Customer Engagements: identifying and engaging with customer decision makers while engaging sales team. Scale through Partners: Maximizing area-level capacity and capabilities… Show more Morgan was the recipient of the "Manager Excellence Award" in FY21 H2 - identified as one of two recipients from a pool of 20+ managers in the organization, Digital Sales: DR + CSM.People Management: Delivering success through empowerment and accountability by modeling, coaching, and caring.Scale Customer Engagements: identifying and engaging with customer decision makers while engaging sales team. Scale through Partners: Maximizing area-level capacity and capabilities of scaling through partners by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem.Build Strategy: Coaches and provides support to team and across internal teams to define and execute strategy. Proactively leads team to approach customers to understand and identify cross-workload strategy opportunities. Engages internal teams to ensure capability to execute strategy. Show less

Identify and explain how businesses across industries, company sizes and types can meet a new bar for excellence and reach digital transformationPosition competitive offerings and solutions in the context of customer needs and experiencesProvide technical product overview and insights pertinent to customer need and usage scenarios Meet and exceed targets for net-new revenue and sales pipeline, as well as a monthly and quarterly forecast for cloud solution usage and… Show more Identify and explain how businesses across industries, company sizes and types can meet a new bar for excellence and reach digital transformationPosition competitive offerings and solutions in the context of customer needs and experiencesProvide technical product overview and insights pertinent to customer need and usage scenarios Meet and exceed targets for net-new revenue and sales pipeline, as well as a monthly and quarterly forecast for cloud solution usage and sales; accurately forecast sales, pipeline and usage for the products and solutions in scope Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectivesObsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experienceSome significant Microsoft moments:First year in role - achieved 200% of annual goal, was recognized for America's DR FY19 100% ClubCampus Involvement:Azure Morale team - Collaborate with colleagues to plan events, perpetuating a team mentalityFormer Lead for Professional Development for the Young Professionals Steering Committee - From Lunch & Learns to social events to volunteer outreach, the YP Steering Committee works to ensure the Fargo campus continues to make a direct impact on not only its employees but also the Fargo-Moorhead community. Show less

Engaged with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies Effectively turned prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) Acted as the first contact point for many customers, delivering a strong first impression and setting the… Show more Engaged with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies Effectively turned prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) Acted as the first contact point for many customers, delivering a strong first impression and setting the foundation for long-term customer relationshipsExceeded daily, weekly, monthly and quarterly targets, including pipeline generation and activity based targets; accurately forecast pipeline generation Worked in a fast-paced, collaborative and dynamic teaming environment with Inside Sales Representatives and Technical Solution Professionals to effectively manage opportunities and pipeline through the sales cycle Campus Involvement:Young Professionals Steering Committee: From Lunch & Learns to social events to volunteer outreach, the YP Steering Committee works to ensure the Fargo campus continues to make a direct impact on not only its employees but also the Fargo-Moorhead community.Azure Sales Development Specialist (SDS) Morale Team Show less

Served as a liaison between clients and the website development team to make Onsharp clients successfulEstablished and maintained the timeline and budget within each website development projectCollaborated with the sales team to craft website proposals and estimates for potential customersEngaged with the digital marketing team to create content for internal and client usage

Served as the creative community manager for Sundog’s social channelsResearched, recommended, wrote and posted content that supported Sundog’s social strategyCollaborated with experts to write and edit compelling content for press releases, blogs and other print and digital needsCreated a long-lasting culture event in the form of a weekly at-work yoga session (deemed Downward Sundog)Completed client work with companies in relation to brainstorming and contacting… Show more Served as the creative community manager for Sundog’s social channelsResearched, recommended, wrote and posted content that supported Sundog’s social strategyCollaborated with experts to write and edit compelling content for press releases, blogs and other print and digital needsCreated a long-lasting culture event in the form of a weekly at-work yoga session (deemed Downward Sundog)Completed client work with companies in relation to brainstorming and contacting via telephone and e-mailNominated and received the North Dakota Young Professionals "Best Place to Intern" award for Sundog InteractiveNominated and received the ChamberChoice "Best Place To Work for Young Professionals" Show less