Matt Morgano Email & Phone Number

Bellingham, Washington Area

Seattle, Washington

Greater Seattle Area

Greater Seattle Area

Event management including: set up, tear down, vendor communication, overseeing seasonal staff of up to 20 people, maintaining customer service at all levels of staffing, delegating tasks, managing crowds within rules and regulations set forth by the City of Cincinnati code, and managing beverage sales.

Manage all aspects of the Fountain Square Ice Rink including: staffing and scheduling of 25 employees, inventory management, ensuring customer satisfaction, booking private rentals, ensuring paperwork is reported correctly, maintenance of the ice surface, handling complaints, keeping within the budget. Ran the Fountain Square Broomball League, a 7 week.

Cincinnati, Ohio Area

Assisted with the management of Fountain Square events, specifically beverage sales. Supervise Customer Service Reps to ensure excellent customer service, ensure product is all filled, enforce proper alcohol handling procedures, create a safe environment for guests, for 3rd party events - be the on-site contact for the event, including the overall.

Cincinnati, Ohio Area

Supervised 4-5 employees per shift, ensured customer satisfaction, properly recorded sales and tracking figures to reconcile with funds collected, daily inventory and ice rink maintenance. Ran the Fountain Square Broomball League, a 7 week, 40-team co-ed rec league, including scheduling, statistics and standings

Cincinnati, Ohio Area

Conducted basic marketing research surveys at the front gate following proper marketing research guidelines. Assisted in the production of promotional events within and outside the park. Assisted in the coordination of Snoopy Meets a Million promotion. Guided VIP tours to guests. Helped with daily paperwork in the office.

Cincinnati, Ohio Area

Assisted with all promotional events and operations at the Cincinnati Reds. Received phone calls from fans and customers in the office. Sold scoreboard messages. Acted as a representative of the company at outside promotional events in the Reds Rover.

Cincinnati, Ohio Area

In the Athletic Department for Women's Basketball, assisted with the game-day promotions throughout the arena. Helped with pre-game set up, in-game promotions, and post-game tear down. Maintained data bases in the office and assisted with other office duties.

Cincinnati, Ohio Area

Supervised concession up to 8 concession stands at Great American Ball Park with up to 50 employees per night. Instilled excellent customer service in the cashiers. Ensured proper food and beverage handling was followed to health code specifications. Reconciled food and beverage inventory with sales on a nightly basis.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (Bs), Marketing