In a career of 15+ years spanning customer success, sales and account management, project management, and services delivery in diverse industries ranging from real estate to creative/web design and managed services, I have acquired extensive experience in driving strategies, programs, and partnerships to optimize the end-to-end sales and customer lifecycles for strategic accounts, build 360° views of the customer, and drive continuous improvement in customer experience across all customer touchpoints.Key Achievements:★ Delivered $10M in sales revenue at Compass by driving sales/marketing initiatives leveraging in-house marketing tools, CRM platform, and sales pipeline to reach target audiences, educate customers, and close sales opportunities.★ Realized $55M in sales revenue at Redfin by building consultative customer relationships to understand client needs, educate customers, and develop targeted sales presentations, resulting in consistent overachievement of individual and departmental goals. ★ Generated $32M in annual sales to win President’s Club recognition in 2020/21 at Redfin by engaging with prospective customers to drive sales efforts, hosting customized seminars, and delivering impactful sales presentations. ★ Built and scaled the post-production and photography department from the ground up at HERENOW, including hiring top talent and securing new business, enabling the delivery of projects worth $100K+, and adding a new revenue stream to the organization. ★ Oversaw customer success and account management efforts of an F500 client (Nike) at HERENOW and leveraged strong client relationships to develop and execute customized projects worth ~$300K to drive client business needs.