Implementing and maintaining pricing of LTL team customer and carrier rates

Created weekly and monthly invoice reports for Single Source customersBilled less-than-truckload, truckload, and intermodal shipments Resolved open balances with customers and logistics department

-Developed daily plan for train crews to meet customer needs along Charlotte South District while coaching and briefing employees to safely execute work according to company operating procedures-Monitored train yard inventory to reduce loaded car dwell and ensure connections-Resolved mainline track blockages in a timely manner-Optimized local train routes to serve as many customers as possible

-Created a train plan accuracy scorecard for use at Argentine Yard-Analyzed shuttle power utilization for trains returning from Emporia, KS

-Worked with Yardmaster at the Port of Tacoma to gather data on congestion levels of track shared by multiple railroads-Conducted a time study on the Puyallup River Bridge to determine peak usage and maximum bridge capacity and suggested future solutions