• Led cross-functional teams in creating scalable and resilient digital platforms and solutions, overseeing approximately 80 engineers across Frontend, Backend, Cloud, and Quality disciplines.• Managed c.€12M budget for engineering and overhead costs, including negotiations for cloud contract renewals.• Designed and implemented an Internal Developer Platform to support software development infrastructure.• Transformed software and infrastructure development practices to improve efficiency and quality.• Defined and tracked key performance indicators (KPIs) to evaluate the effectiveness of digital initiatives and guide data-driven decisions.• Implemented a federated supergraph using Apollo GraphQL to enhance data integration and accessibility.• Established strategic partnerships with technology vendors, leveraging platforms such as AWS, Kubernetes and DataDog.• Provided guidance and mentorship for team members' professional development.• Aligned digital initiatives with business objectives in collaboration with senior product, tech and commercial leadership, driving organisational transformation.

• Led the Cloud Engineering & Software Engineering functions, overseeing approximately 120 engineers across Frontend, Backend, Cloud, and Quality teams.• Managed c.£10M budget for engineering and platform expenses.• Designed and led the organisational transformation for UI, API, Platform & Quality Engineering teams.• Deployed smart-monitoring tools, such as DataDog and AppDynamics, for proactive performance and service issue resolution.• Established and managed CI/CD pipelines, automated testing frameworks, and deployment processes to ensure rapid and reliable releases.• Promoted a culture of quality through code reviews, test-driven development (TDD), and continuous integration practices.• Developed and executed a comprehensive DevOps strategy to streamline software delivery, accelerate time-to-market, and enhance product quality.• Implemented a career progression framework for all Software Engineers, fostering professional development and growth.

• Led teams responsible for the end-to-end development, implementation, and operations of payments, transactions, and statements - 60 engineers across Frontend, Backend, and Quality teams.• • Implemented Agile methodologies (Scrum and Kanban) to enhance team efficiency and agility in response to business changes.• Designed and implemented scalable financial systems with a focus on encryption, authentication, and data privacy best practices.• Collaborated with product management and stakeholders to shape product roadmaps, prioritise features, and deliver customer-centric solutions.• Established monitoring and auditing to ensure compliance with GDPR, PCI-DSS, and SOC 2 standards.• Led modernisation projects by adopting cloud technologies and microservices, improving scalability, reliability, and cost-efficiency.

• Leading and developing a collaborative, high-performing community of c.80 engineers.• Coaching & mentoring people at all levels and in many disciplines.• Ensuring we have the right people and structure for rapid delivery and growth.• Member of the IT leadership team, setting the direction for Product Engineering function• Ensuring our tech principles are embedded in all development whilst facilitating the balance between change delivery and delivering the architectural vision• Enabling the continuous delivery of technical solutions to solve business problems• Balancing quality with pace of change• Empowering our engineers to design, build, run and own their products• Embedding and reinforcing agile and lean thinking practices across teams• Managing the evolution of teams into an SOA and microservices world• Engage with user groups, meetups and local community events to promote the employer brand, share knowledge and keep up to date with developments, predominantly in technology and leadership