Morgan M. Email & Phone Number

Jupiter, FL, US

Miami, FL, US

Stuart, Florida, US

• Offered tailored, one-on-one consultations to luxury customers, ensuring their unique preferences and requirements were met
• Collaborated with clients to develop customized tile layouts and designs
• Provided clear and concise information on product features, pricing, and availability to customers, ensuring a positivepurchasing experience
• Contributed to showroom aesthetics by organizing and arranging displays for maximum visual impact
• Successfully promoted complementary products such as grout, metal trim liners, and accessories thus increasing overall sales revenue

• Toor Stone Countertops specializes in fabricating high end custom countertops and providing world class customer service -
• Brought in new business thus increasing overall sales by 30% over the course of 8 months
• Negotiated lower pricing amongst vendors to increase job profitability by 18%
• Streamlined and digitized company and customer forms
• Built and fostered client relationships from initial consultation and product education through entire project lifecycle to generate profitable repeat business

Pilot Point, TX, US

• Developed statewide retail strategies and processes for four brick and mortar locations throughout the state of Texas ultimately reversing underperformance and increasing retail sales by 87% YOY
• Consistently beat yearly sales quota by 43%, averaging sales of $1.2 million/yr. with a 98% close rate
• Collaborated with VP of Sales and Ownership to forecast sales by devising location specific programs through market research, design trends, and buyer patterns
• Hired, managed, and retained talent through frequent communication, coaching, and strategic direction to meet operational and sales goals
• Optimized showroom layout and crafted merchandising displays to tactfully increase the amount of upgrades
• Developed and nurtured lasting relationships with clients through dedicated assistance, conflict resolution, and expertise

Plymouth, MN, US

• Provided design services for kitchen and bathroom remodels
• Hit and/or exceeded monthly sales goals of $10k/mo.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Provided positive first impressions to welcome existing, new, and potential customers
• Increased sales by offering advice on purchases and promoting additional products

South Easton, MA, US

• Provided full-service event support to include labor, specialty furnishings, carpet, custom booth properties, onsite project management, etc.
• Traveled and managed largest IT tradeshow account

• Qualified new leads
• Maintained work load for 4 sales managers
• Created new sales proposal for entire team
• Drafted contracts, proposals, and handled client follow up

• Ensure that check in and check out formalities of the guests are fulfilled properly and professionally
• Proficient in communicating guest requests to proper departments and ensuring all guests opportunities are resolved
• Promoted within three months

Bachelor Of Science (Bs), Hospitality Administration/Management

Bachelor Of Science (Bs), Meeting And Event Planning