Morgan Vaudrien Email & Phone Number

New York, Ny, Us

Somerset, New Jersey, Us

I manage day to day social media scheduling, publishing, organic content calendar development, copywriting, monitoring, reporting, customer service, and engagement across all platforms (Twitter, Instagram, Facebook, LinkedIn, Reddit, Discord) and work alongside the marketing team to support overall marketing strategy, including events and campaigns. Additionally, I help to manage influencer content and assist the Social Media director in determining how to best leverage these relationships, as well as assist with optimizing paid social across channels.

Billund, Dk

Billund, Dk

Worked on a global continuous improvement team to develop a new CRM system to be used by customer service, editorial, and social teams. This involved system testing, documenting and implementing new processes, error reporting, and refinement, as well as leading hypercare post go-live to support staff transition.

Billund, Dk

I worked on a team to engage with customers globally across all LEGO social media channels for customer service needs, as well as to support campaigns, events, and overall social media strategy. In addition, I monitored social channels for potential influencer relationships, trends, and to flag any brand concerns to relevant teams. I supported Apple App Store and Google Play Store app reviews to provide general troubleshooting, determine trends, and to gather feedback to provide to stakeholders and developers. I also supported product reviews across LEGO.com and eComm partner websites (Amazon, WalMart, Argos, Target).

Bachelor Of Science - Bs, Electronic Journalism Arts

Mba Social Media Marketing, Marketing