● Schedule and manage all corporate and private events (i.e. communication, permitting regulations, etc.)● Provide support and training for all staff members● Create/design business logo and name● Support business in all of its daily operations

●Led each shift to ensure proper opening and closing procedures●Provided support and training for all staff members●Performed end of day closing duties●Created new pizza specials and consulted on new possible menu items

● Led a team of more than 20 employees● Managed all areas of operations during business hours, including events and event staff to meet catering/client needs● Assessed staffing needs and recruited new staff when necessary● Maintained inventory control of entire restaurant: purchase orders, maintain proper storage, and oversee efficient usage● Facilitated community outreach and direct marketing to create brand awareness as well as generate new accounts● Created and maintained new relationships with clients via grassroots marketing efforts● Expedited weekly email blasts and managed both the catering and restaurant's customer email list

● Managed communications, honorarium, and coordination of major conferences, meetings, and programs for over 100+ attendees at a given time ● Process POs, assign job numbers, and coordinate with Account Executives in all stages of project development ● Maintain client contact to obtain answers to agency questions, fulfill client needs and expectations, and to process any logistical requests ● Track media insertions and invoices in order to support the development of the annual plan ● Conduct secondary research and gather information to support strategic efforts and business planning

• Support Marketing and Ecommerce Department on all elements related to promotions, reporting, photo shoots, and special projects as needed o Assisted in planning and setting up campaign and ecom photo shoots o Participated in brainstorming sessions around the customer and traffic driving ideas• Maintain budget logs for both Marketing and Ecommerce departments • Manage calendars for VP Marketing & Ecommerce & VP Store Design/Construction• Perform administrative duties in the Marketing & Ecommerce departments on a daily basis• Utilize Oracle to process POs for vendor payment• Reconcile the Marketing & Ecommerce monthly credit card statements

• Perform competitive social media benchmarking• Conduct market research for new store locations• Draft and disseminate press releases/media alerts• Collaborate with team on new catalogue ideas and marketing and promotional events• Interact with schools in new and existing markets regarding the Tilly’s ‘We Care’ sponsorship program• Supported grass root marketing efforts at the 2013 U.S. Open of Surfing

• Lead promotion and direct sell of pharmacy programs to customers• Managed 3-5 employees as rotating shift leader• Continually focused on customer satisfaction and loyalty• Communicated effectively and concisely to properly educate customers• Maintained accurate asset inventory and computer data records within federal regulations• Interacted externally with physicians, insurance companies, and corporate management

• Wrote blogs for clients websites/social media• Participated in team brainstorming sessions for promotional and marketing campaigns• Assisted in identifying focus group participants• Transcribed television scripts• Monitored and rated performance of recorded customer service calls for clients• Managed customer databases for clients

• Cross sold store promotions to increase revenue• Managed and reconciled money drawer each shift• Offered great customer service