Designing B2B financing products for home service SaaS company for more 50,000 pros!

- Led UI/UX design for The Profit Ledger, a project-based construction accounting software.- Conducted extensive user research and developed solutions through iterative wireframing, prototyping, and high-fidelity UI design. - Spearheaded event storming, feature prioritization, and usability tests.- Collaborated closely with four cross-functional teams, including product managers, engineers, engagement team, and domain experts.

- Developed user flows, UI designs, and information architecture, and coordinated user interviews for a project-accounting web app.- Drove the design and overhaul of the Data Reporting feature, significantly enhancing user insights and analytics.- Introduced rapid prototyping techniques that reduced the product validation cycle by two weeks, enabling faster time to market.- Crafted user-friendly interfaces for small-scale builders.- Improved working capital management through intuitive designs.- Conceived, produced, and meticulously maintained a comprehensive design system ensuring brand consistency and scalability across all touchpoints.- Overhauled product interfaces to meet WCAG 2.1 standards, making the product more accessible to people with color blindness.

- Founded Humanousity Media to improve business owners' website experiences- Designed and implemented end-to-end UI and led the launch of many clients' websites in an Agile environment- Produced intuitive website experiences while managing deliverable deadlines and achieving total client approval and positive reviews after website projects- Developed engaging and intuitive product experiences and kept 100% of project deliverable deadlines on time and on budget

- Spearheaded design and research for STRUT's Emotional Intelligence dashboard.- Composed an Educator's Dashboard reducing task errors by 10%.- Designed and researched using lean UX method for STRUT's EQ (Emotional Intelligence) software assessment for teachers and students during a 2-week Agile process

- Management & Organization: Directly researched and wrote a 50-page curriculum that impacted future history curriculum for an international school system- Communication & Empathy: Listened and empathized with parents, teachers, and students to come up with solutions in an executable way

Taught English to students in China with an online, long-distance learning platform. Reviewed vocabulary and implemented new concepts to students of various ages.

Prepared for and taught ten different courses with students from fourteen different countries in six different grade levels. Helped review, improve and implement new curriculum standards.