Moriah Robles Email & Phone Number

Talented, educated Human Resources Professional with skills in employee relations, hiring, training, organization, and communication.Human Resources: Experienced in hiring, training, and managing personnel. Solid educational background in wide range of human-resource issues. Including interview techniques, and conducting interviews to access an applicant s skills, knowledge and abilities. Communication: Excellent interpersonal and communication skills, including Strong written and oral communication and facilitating effective training of employees and productive relationships with them. Proven ability to discern and resolve employee issues. Excellent Customer service techniques and, ability to resolve customer issues, including contact with irate and hostile customers. Fluent in English and Spanish. Computers & Administration: Knowledge of Computers and Computer Applications. Proficiencies include MS Office (Word, Excel, Access and Outlook). Experience in performing data entry and working in office environments. Working Knowledge of general office equipment, such as computer systems and software. Knowledge and Ability: Knowledge of Unemployment Insurance Benefit Policy, law and regulations. Proven Ability to learn Federal, State and Agency rules, regulations applicable to area of assignment. Knowledge of State Labor Laws and fair employment practices. Knowledge of fundamental leadership practices. Outstanding time-management and organizational abilities, resulting in exceptional staff support. Ability to compute basic mathematical computations. Knowledge of program services used to conduct quality control. Key Strengths: Highly motivated individual with strong work ethic and positive attitude.

Listed skills include Training, Employee Relations, Community Outreach, Career Counseling, and 27 others.