Moriah Mussenden Email & Phone Number

Atlanta, Georgia, United States

Orchestrated “The Connection,” a project to enhance collaboration between HR and employee relation partners for an improved client experience.Assessed retail store management, implementing enhancements such as listening sessions, recognition, and surveys to boost employee satisfaction.Managed and monitored employee concerns via HR inbox, providing support and guidance to clients and employees.Provided interactive activities to HR meetings under the HR Director's guidance, fostering teamwork, collaboration, and employee engagement.Interviewed employees during departmental restructuring to gain feedback on department initiatives.

Atlanta, Georgia, United States

Led research and assisted in creating a new employee orientation plan. Optimized interview process with unbiased scoring rubrics by designing a new interviewing guide and rating scale, ensuring inclusion. Launched HR newsletter including highlights of employee recognition and company goals to increase employee engagement.Ensured compliance by auditing and digitizing personnel files.Compiled comprehensive new hire packets providing essential information on benefits and HR policies.Conducted audit of policies to ensure alignment with industry standards.Designed an organizational chart for Atlanta Technical College's staff.

Atlanta, Georgia, United States

Trained new servers on the company’s best practices.Maintained a safe and secure environment by ensuring compliance with the standards of cleanliness and safety within the restaurant.Ensured smooth dining operations on a day-to-day basis.Motivated servers to provide optimal service quality related to the guest experience.