Morii Malveaux (Mba) Email & Phone Number

Cypress, Tx, Us

United States

Make around 300 outbound and receive inbound calls to educate potential clients on final expense insurance products and services.Conduct needs-based consultations to recommend appropriate coverage options tailored to each client's situation.Effectively close sales while maintaining a focus on ethical and customer-centered practices.Maintain contact with prospects and clients to ensure their questions are answered and policies are processed efficiently.Adhere to all regulatory requirements and company policies during the sales process.Accurately document client interactions and update customer relationship management (CRM) systems.

Austin, Texas Metropolitan Area

ResponsibilitiesManaged inbound leads and generated outbound leads through cold calls, emails, social outreach, andnetworking.Conducted lead qualification through research and gathering data from catalog contacts, accounts, andopportunity information to give the Account Executives.Identified prospects' pain points and provided them practical solutions.Managed relationships with clients and prospects including C-suite/directors, and articulated benefits of WP Engine solutions using sales techniques.AchievementsManaged a pipeline of over 200 inbound leads, qualifying each prospect to ensure a 60% increase in conversionrates to closed deals, resulting in $500K in new revenue.Achieved a 114% quota for the first quarter fiscal year.Executed personalized outreach strategy for new client acquisition, leading to a 20% increase in conversion rateswithin the first month of implementation.

Georgetown, Texas, United States

ResponsibilitiesProvided exceptional customer service by greeting customers, understanding their needs, demonstratingvehicles, answering questions, and offering test drives.Negotiated prices, coordinated financing options, and assisted with paperwork to ensure a seamless car buying process.Conducted follow-up with past customers to ensure satisfaction with their purchase and foster long-termrelationships.AchievementsMaintained a customer satisfaction rating of 95%, resulting in numerous repeat and referral business opportunities.Utilized CRM software to track leads, follow up with prospects, and manage customer data, resulting in a 30% increase in lead conversion rates.Negotiated effectively with customers, resulting in an average deal profit margin of 12%, surpassing the industry standard.

Houston, Texas, United States

ResponsibilitiesGenerated leads and developed lists of potential customers.Demonstrated and explained product features and benefits.Persuaded customers to purchase, close sales, and followed up to ensure satisfaction.Followed up with senior management to ensure the marketing and sales team reports are achieving company and client revenue goals.AchievementsRecognized as a top-performing Sales Representative in Q3 and Q4 of 2022, earning a performance bonus.Achieved a customer retention rate of 85% through ongoing relationship management and upselling.Maintained a 90% accuracy rate in sales documentation and reporting.

Austin, Texas Metropolitan Area

Demonstrated expert knowledge of MS Office, cross-analyzing +30 data sets across multiple value-streams becoming the team's lead in advanced document creation Served as the lead point of contact for functional/technical problems with enterprise systems, serving as a communication liaison between internal and external stakeholders Determined client organizational requirements and built out custom solutions for optimization, resulting in the resolution of complex operational issues Developed a deep understanding of client needs, creating and analyzing operational processes to support the training and operational needs of +2,000 end users Presented to +60 key internal/external stakeholders across multiple teams and organizations to gather, define, and document operational processes

Killeen/Temple, Texas Area

Essential Duties of the Social Media Manager. Manage social media marketing campaigns and day-to-day activities including: Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, video and written).

Master Of Business Administration - Mba, Business Administration And Management, General, 3.33 Gpa

Master of Business Administration (MBA) graduate with expertise in marketing, and project management. Skilled in leading teams.

Bachelor'S Degree, Marketing/Marketing Management, General, 3.52/4.0

Activities and Societies:The Marketing program can unlock a host of opportunities for students interested in becoming ethical business.

Associate'S Degree, Business Administration