- Incident management.- Monitoring and supervision of services.- Back office and database administrative tasks.- Supervision of own fleet and 3PL.

- Logistics management of collection, transfer and treatment of industrial waste for more than 150 clients.- Routing, planning, satellite monitoring and management of a fleet of +30 trucks and 50 drivers in charge.- Implementation, development and testing of customized TMS system:• Collaboration in software set-up: initial customer and supplier master data uploads, geolocation, creation of users, permissions and profiles.• Workflow creation for IT: creation of customer web orders, processing of different services and subsequent integration with Sales and Invoicing modules.• Testing: creation of test cases, tickets and follow-up.• Go live: transfer to production and user support.- KPI's management and report generation.- Telephone assistance and coordination of customer visits.- Management of mandatory service documentation and regulations.- Incidents resolution.

- Teams supervision and management in industrial plants.- Processes supervision and administration in international port area.- Customer service and mutual projects coordination.- Reports to top management and continuous improvements of services delivered.

- Collections and payments entry into business ERP system.- Customer service.- Filing of legal forms.- Controlling and reporting fleet maintenance expenses.