I am an experienced Workshop Manager, offering more than 17 years’ experience in the automotive industry and with the same employer. I have been exposed to multiple aspects within the business and am well versed in workshop operations, people management, procurement, stock control and general business administration.Having the ability to manage multiple-levelled workloads and deadlines, I am extremely dependable and professional under pressure, directing staff with ease and efficiency. I successfully manage deadlines by careful planning and prioritisation, whilst maintaining my core duties.Through collaborative teamwork and positive reinforcement, I endeavour to improve and optimise my team’s skills to achieve excellent outputs. I possess the ability to build and develop strong and cohesive teams that share a common goal of success. Client satisfaction is my driver and I lead by example, consistently striving to exceed all expectations.