MANAGEMENT EXPERIENCE – KEY FUNCTIONS• Exercise administrative and financial control over operating activities.• Plan functions of personnel and co – ordinate work force in accordance with the pre – determined goals relating to service and general management efficiency.• Ensure that personnel are thoroughly trained and be subjected to further development with a view to increase productivity.• Control risk management. / Stock control (order and dispatch)PUBLIC RELATING COMPRISES OF• Dealing with and following up on all service complaints. • Regular liaising with clients in order to expand business.• Gathering background information on major clients, for example their business volumes and monitoring the activities of competition.