Morne Stroebel Email & Phone Number

Bloemfontein, Fs, Za

South Africa

Central Regions

Bloemfontein Area, South Africa

• To effectively drive and deliver on the segmented model portfolio thus ensuring performance targets are achieved in line with the M&F business strategy.• Develop optimum relationships with intermediaries and internal role players.• Ensure continuous strategic and business alignment between intermediary and Mutual & Federal.• Manage allocated portfolio wrt growth, retention, profitability and any other business relevant factors.• Ensure positive relationships are built and maintained and excellent customer service is provided to various role players (internal and external).• Ensure relevant feedback, information and reports are prepared, submitted and presented to various stakeholders on all aspects of growth and profitability.• Deliver optimal customer experience, quality of service and achievement of personal targets.• Identify and develop sales opportunities.• Ensure a consistent and detailed understanding of the sales targets, goals, performance levels, products, business rules and conditions.• Identify and drive the cost to serve model with relevance to allocated broker segment.• Identify and drive opportunities to improve and enhance product and service offerings.• Ensure a consistent detailed understanding amongst brokers of their growth targets, goals, performance levels and available products.• Resolve customer complaints and queries where necessary.• Keep abreast of market conditions and trends and relevant industry regulations.• Management of main critical focus areas on balance sheet.• Display and deeper understanding of and ability to market effectively all aspects of the business, including UMAs, and Specialist Insurance.• Optimal use of business tools, such as SFA, BI, CRM on demand to drive relevant business imperatives.• Control DMA within portfolio.• Drive increased utilization of mf online and any other self-service platforms.• Effective participation in any relevant industry related functions or forums.• Ensure adherence to o

All administration of short term Insurance for following companies: Auto & GeneralFirst for WomanDial DirectBudgetVirgin InsuranceVirsekerWoolworthsUnityProsperHandling and administrating Vehicle & Non-Vehicle claimsManaging my own branch in Bloemfontein which is very successful. Marketing directly to Dealerships. Also handling all the dealership accounts and administering of clients.Cost Management: Responsible for all the cost management and expenses of the branch. We are currently running on a p-factor of 1.78Targets: Averaging a sales ration of +_ 50 policies per month. Also received a performance of 73% for the last performance quarter. Relationship Manager Managing all broker portfoliosFor the Freestate as well as Northern CapeHands on marketing to all brokers.

Matric

Grade 12