As VMware TAM, I act as an extension of your organizations IT team, equippingthem with proven methodologies and exclusive tools to supply deep insights, mitigaterisks, and identify areas for technical alignment and optimization. TAMs are highly skilledin a specific technology discipline for VMware’s multi-cloud, digital workspace, virtualcloud network or app modernization technologies.My Main Responsibilities and Focus areas at VMware are:• Assessments that provide next step, outcome-focused roadmaps and plans for keeping transformation and operational excellence progress on track• Quantify your team’s process and skills maturity against established performance metrics to create baselines for your team’s capabilities• Develop a roadmap that facilitates rapid progress towards your future state targets based on the assessment of your capability levels along with your goals• Facilitate workshops and skills development sessions to increase your staff’s knowledge and abilities Solution Guidance and best practices reviews to identify performance optimization opportunities• Environment performance metrics will be used to identify areas where potential system degradation and bottlenecks can impact system health• Periodic comparison of your operations and processes to known best practices of similar organizations, using guidance from our product teams and years of experience Optimize Operations to confirm activities are aligned with stated technology goals and priorities• Perform system health checks to provide recommendations for improving efficiency, resiliency, security, and sustainability Industry insights and benchmarking to realize cost savings and reduce operational risk• Leverage our combined global experiences to help you stay ahead of technology changes• Measure your environment against industry benchmarks in operational excellence and technical maturityKey Benefits include:• Accelerate solution time to value of your VMware products and solutions• Optimize operations to realize cost savings• Keep pace with rapid technology changes • A VMware TAM provide direct connections to VMware resources across professional services, product management, engineering, and support.• Additionally, Technical Account Management Services customers also enjoy exclusive access to programs and events that give your organization direct access to subject matter experts relevant to your transformation goals.Current TAM Customers:• Gaming Industry and Test/Dev Environment• VCPP Partner in South African Market• Government Cloud Provider