Marcela Orozco Email & Phone Number

New York, Ny, Us

Los Angeles, California

-Increased traffic and conversion online by closely analyzing consumer behavior and targeting consumers individually based on profile.-Implemented new strategies aimed at improving the online experience as a whole.-Simultaneously trained 3 FT entry-level employees with regards to e-commerce operations and exceptional customer service skills.-Facilitated communication between multiple in-house departments to inform them about critical observations.

Beverly Hills, California

-Complete store operational requirements by scheduling and distributing tasks to the team.-Analyze consumers to enrich their shopping experience and establish client loyalty.-Ensure availability of merchandise and services by initiating store/inventory transfers.-Conduct performance reviews with staff to identify opportunities and create incentives.

San Diego, California

-Recognized as top sale's associate at the San Diego boutique (2016).-Engaged customers with detailed product knowledge and outstanding customer service.-Worked closely with management on various tasks including receiving invoices, inventory transfers, shipments, and store supply orders.

San Diego, California, United States

-Enlisted highest number of clients to the Nordstrom Rewards Program during the annual Anniversary Sale.-Maintained sales floor cleanliness, inventory, and cashier operations.