Maria Paulina Orozco Pfeifer Email & Phone Number

Colombia

Bogotá, Distrito Capital, Colombia

Zubale is an international technology company that provides critical infrastructure to enable brands and retailers to win in e-commerce. Through our freelance marketplace and technical integrations, we empower our clients across their eCommerce operations for better fulfillment rates, better execution times, and higher NPS.Reporting to: Director SaaS Business - Sales & Product

Bogotá, Distrito Capital, Colombia

Reporting to: GM Andino• Operations & Customer Experience Sr. Manager.• Leader of commercial KPIs compliance (fulfillment, on-time delivery, churn rate, GM, revenue, net revenue, etc).• Stakeholder manager in charge of implementing successful strategies between the technical team and customers.• Ensure solid execution, accountability, progress and compliance for the strategic objectives.• Calculate, manage and align supply by region and type of business.• Guarantee… Show more Reporting to: GM Andino• Operations & Customer Experience Sr. Manager.• Leader of commercial KPIs compliance (fulfillment, on-time delivery, churn rate, GM, revenue, net revenue, etc).• Stakeholder manager in charge of implementing successful strategies between the technical team and customers.• Ensure solid execution, accountability, progress and compliance for the strategic objectives.• Calculate, manage and align supply by region and type of business.• Guarantee the recruitment, training and retention of personnel and Zubaleros.• In charge of converting data into insights to improve productivity, turnover, quality and communication with Zubaleros and customers.• Responsible for the management and good results of the P&L for the different business and customers. Show less

Bogotá, Distrito Capital, Colombia

Reporting to: Head of Operaciones• Operations & Customer Experience Manager.• Leader of commercial KPIs compliance (fulfillment, on-time delivery, churn rate, GM, revenue, net revenue, etc).• Stakeholder manager in charge of implementing successful strategies between the technical team and customers.• Ensure solid execution, accountability, progress and compliance for the strategic objectives.• Calculate, manage and align supply by region and type of business.•… Show more Reporting to: Head of Operaciones• Operations & Customer Experience Manager.• Leader of commercial KPIs compliance (fulfillment, on-time delivery, churn rate, GM, revenue, net revenue, etc).• Stakeholder manager in charge of implementing successful strategies between the technical team and customers.• Ensure solid execution, accountability, progress and compliance for the strategic objectives.• Calculate, manage and align supply by region and type of business.• Guarantee the recruitment, training and retention of personnel and Zubaleros.• In charge of converting data into insights to improve productivity, turnover, quality and communication with Zubaleros and customers.• Responsible for the management and good results of the P&L for the different business and customers. Show less

Pereira, Risaralda, Colombia

Pereira and Risaralda promotion agency. Promotes investment and job creation in the territory.Reporting to: General Manager• Accompany the execution of projects for the promotion and internationalization of Risaralda regarding investment, foreign trade and international cooperation.• Strengthen inter-institutional articulation between the public, private and academic sectors for the development of internationalization processes.• Identify, consolidate, update and… Show more Pereira and Risaralda promotion agency. Promotes investment and job creation in the territory.Reporting to: General Manager• Accompany the execution of projects for the promotion and internationalization of Risaralda regarding investment, foreign trade and international cooperation.• Strengthen inter-institutional articulation between the public, private and academic sectors for the development of internationalization processes.• Identify, consolidate, update and strengthen the diagnosis of the territory comparative advantages and the corresponding value propositions in the different sectors.• Validate the investors interest and the level of potential of national and foreign companies for their installation in Risaralda.• Support the identification and validation of national and international events that may involve the Agency's participation.• Attend the different local, national and international agendas promoting Pereira and Risaralda as an attractive destination for the installation of production processes and service provision.• Carry out agendas in the territory to previously validated potential investors. • Monitor and support established and/or exporters entrepreneurs in their expansion processes, identifying and solving their needs through relationships with local entities and with local business.• Support the projects integration within the value proposition of Risaralda as an investment destination.• Identify local projects that contemplate the search for national and/or foreign investment.Achievements:• Structure the bilingualism program for the Pereira Chamber of Commerce. • Install an investor in the region with just two months working at the agency.• Create the social media plan for Invest in Pereira. Show less

Bogotá, Distrito Capital, Colombia

The We Company is an American multinational real estate company that provides co-working spaces for companies of all types and sizes. It has presence in more than 35 countries, 140 cities, operating more than 700 buildings with approximately one million members. In 2018 and 2019 it became the second most valuable startup in the world, with a valuation close to 50 billion dollars.Reporting to: Community Manager Responsible of: 12 people• Simultaneously manage more than 100… Show more The We Company is an American multinational real estate company that provides co-working spaces for companies of all types and sizes. It has presence in more than 35 countries, 140 cities, operating more than 700 buildings with approximately one million members. In 2018 and 2019 it became the second most valuable startup in the world, with a valuation close to 50 billion dollars.Reporting to: Community Manager Responsible of: 12 people• Simultaneously manage more than 100 WeWork member accounts globally.• Close the necessary deals in order to meet the monthly sales budget assigned to the building at Calle 78.• Design growth plans for the building's member accounts, generating a longer commitment contract term and increasing the number of desks by account. • Collect the portfolio of accounts in a timely manner.• Lead, with the Community Manager and the Community Lead Operations, a team of more than 10 people, including the building's cleaning and security person, to guarantee an efficient and effective operation, logistics and presentation of the building. Design and carry out the assigned events in the building, guaranteeing the best experience for members and guests.• Give prompt response, follow up and provide solutions through Zendesk to the member companies requirements.Achievements:• Increase the occupation of the Calle 78 building from 70% to 90% in a three months period.• Maintain the average discount rate at 17% compared to the established goal of 20%.• Achieve a churn rate of less than 3% per month.• Achieve 91% collection in a timely manner. Show less

Medellín, Antioquia, Colombia

Leading workforce provider to companies operating primarily in the United States.Reporting to: COOResponsible of: 17 people• Supervise the activities of the team members. Observe and analyze their work, efficiency and goal achievement.• Monitor the KPI accomplishment for each team member through daily, weekly and monthly reports. Provide these reports regularly to the customers.• Evaluate the performance of each team member.• Support operations through practical… Show more Leading workforce provider to companies operating primarily in the United States.Reporting to: COOResponsible of: 17 people• Supervise the activities of the team members. Observe and analyze their work, efficiency and goal achievement.• Monitor the KPI accomplishment for each team member through daily, weekly and monthly reports. Provide these reports regularly to the customers.• Evaluate the performance of each team member.• Support operations through practical and effective solutions in all kinds of situations.• Create contingency and problem solving plans.• Be the communication channel between clients based in the United States and their employees in Colombia.• Visit current and potential customers in the United States to learn about their operation and needs.Achievements:• Design and implement the KPI's for each one of the positions within the company.• Be the first recruited person in Colombia for the position.• Being part of the first team that attended an international transport and logistics fair, successfully opening the Florida market. Show less

Medellín, Antioquia, Colombia

Premium swimwear and beachwear brand. It has a presence in around 37 countries through its own stores, department stores and hotels.Reporting to: General ManagerPeople in charge: 2Responsibilities:• Lead the creative process and the execution of online and offline marketing strategies to improve brand image and communication.• Structure and manage all the processes that involve the brand image: advertising, press, store marketing, public relations, international… Show more Premium swimwear and beachwear brand. It has a presence in around 37 countries through its own stores, department stores and hotels.Reporting to: General ManagerPeople in charge: 2Responsibilities:• Lead the creative process and the execution of online and offline marketing strategies to improve brand image and communication.• Structure and manage all the processes that involve the brand image: advertising, press, store marketing, public relations, international fairs, among others.• Build, manage and distribute the budget assigned to the marketing area.• Lead the relationship with the advertising agency to inspire, supervise and manage the communication strategies of the brand and the projects.• Maintain and lead the relationship with suppliers and clients such as photographers, shopping centers, among others.• Manage and maintain the relationship with all our creative, press and public relations agencies.• Transmit to the own sales force and the franchises all the guidelines of the brand image, supervising that they are fulfilled to preserve the essence and coherence of the brand. Achievements:• Manage and lead the brand's participation in the Colette Showcase in collaboration with the Colombian designer Esteban Cortázar, held in Paris in July 2017.• Develop a complete campaign (photos, catalogue, fair material, among others) with 45% of the budget executed the previous year. Show less

Medellín, Antioquia, Colombia

Company specialized in the production of belts, bags, footwear and leather goods. It has 5 own production plants and a leather plant capable of producing around 30,000 hides per month, allowing the verticality of the business model with more than 90% of the products are developed within the company.Reporting to: International Sales ManagerResponsible for: 1 personResponsibilities:• Lead and manage the opening process of the international sales channel. Build and execute… Show more Company specialized in the production of belts, bags, footwear and leather goods. It has 5 own production plants and a leather plant capable of producing around 30,000 hides per month, allowing the verticality of the business model with more than 90% of the products are developed within the company.Reporting to: International Sales ManagerResponsible for: 1 personResponsibilities:• Lead and manage the opening process of the international sales channel. Build and execute sales budget.• Manage, lead and supervise orders from international clients.• Manage the company's adaptation process to the standards and requirements of international clients.• Effectively and timely collect the portfolio of clients of the business unit. Coordinate and supervise the developments in charge of the different areas of the company in order to have a successful design, engineering, production and export process.Achievements:• Lead and carry out the first export of the company for an exclusive international client under the maquila modality. Show less

Medellín, Antioquia, Colombia

Reporting to: General ManagerResponsible for: 1 personResponsibilities:• Develop and execute the commercial strategy for the online sales channel.• Develop and execute the e-mail marketing strategy.• Develop, organize and execute the information for each collection to have it complete and organized on the web page.• Manage the website – CMS.• Customer service support through e-mail.• Monitor and manage the sales budget on a daily basis to ensure… Show more Reporting to: General ManagerResponsible for: 1 personResponsibilities:• Develop and execute the commercial strategy for the online sales channel.• Develop and execute the e-mail marketing strategy.• Develop, organize and execute the information for each collection to have it complete and organized on the web page.• Manage the website – CMS.• Customer service support through e-mail.• Monitor and manage the sales budget on a daily basis to ensure compliance.• Manage the inventory, making periodic reviews to guarantee its supply and synchrony.Achievements:• Negotiate and migrate the platform of the company's website, increasing sales through this channel due to its efficiency.• Implement the online sales channel in Colombia. Show less

Medellín, Antioquia, Colombia

Reporting to: Marketing DirectorResponsibilities:• Support the marketing department and the commercial department. • Community manager.• Prepare the internal newsletter each month.

Medellín, Antioquia, Colombia

O-I is the world's largest manufacturer of glass containers and a preferred partner of many of the world's leading food and beverage brands. Figure on the Fortune 500 list.Reporting to: Head of Market ResearchResponsibilities: • Conduct market research for customers from different areas of the company as additional support in their purchasing process. • Active participation in the global meeting 2013 for the demonstration of advances in technology, generation of ideas… Show more O-I is the world's largest manufacturer of glass containers and a preferred partner of many of the world's leading food and beverage brands. Figure on the Fortune 500 list.Reporting to: Head of Market ResearchResponsibilities: • Conduct market research for customers from different areas of the company as additional support in their purchasing process. • Active participation in the global meeting 2013 for the demonstration of advances in technology, generation of ideas and exhibition of international, regional and local results with Owens Illionis. Show less

Certificate, Advanced Excel

Postgraduate Studies, Project Management

International Business

Portuguese Language And Literature

English Language And Literature

Bachelor'S Degree

Medellín