Morray Reaves Email & Phone Number

30 Iron Point Circle #300, Folsom, Ca 95630

Answer incoming telephone calls in fast paced call center invironment, assisting participants with obtaining account information, enrollment questions, execute transaction requests (such as loans, distributions and fund transfers) and respond to participant questions by obtaining information from the appropriate person or system.Assisting participants with retirement projections and modeling as it relates to Newport’s online gap analysis tool, as well as help educate participants on proper asset allocations, also respond to electronic participant inquiries and voicemail as well as assist other departments with call out requests.

3830 Atherton Rd, Rocklin Ca 95765

Provided store managers with detailed and accurate instructions regarding the setup of the customer terminals.Using VHQ (Verifone Headquarters) which is a data base where we can research any registers or customer terminals that are offline.Making outbound calls to the stoes to make sure that they have received the proper equipment.

Rancho Cordova, Ca

Manage Calls effectively and effeciently in a complex fast paced work environment. Average 50 to 60 calls per day.Take tier 1 and 2 calls for technical and voice support. Understanding and communication technical information for voice and data calls clearlyand concisely to customers and coworkers.Providing customers with detailed information regarding Verizon Wireless products and services.