Fedcorp ATM LoadedSeptember 2020 to PresentPrioritizing and planning service callsContacting customer with the estimated timePrioritizing and planning service callsContacting customer with the estimated time of arrival.Escalating problems and reassigning calls when appropriate Accurately reporting service data Interacting in a professional manner with customers to foster positive customer relations I provide a service with company by loading atm's for the company I work on many atm the the company services around the Birmingham Alabama area I repair and load cash in the atm's.Manage service call inventoryFamiliarity with DMP, NCR, and Diebold Nixdorf atms I work on Hyosung atms.

08/2107 to 09/2020 ATM Service Technician (Firstline)With in your assigned area of responsibility, you will provide first line & second line maintenance for ATMs and retail point of sale equipment, plus related PC and PC peripherals. Additionally, you will be expected to provide scheduled cleanings and entry level maintenance on products and perform repairs on Diebold and/or multi-vendor products and services. You will also perform module configuration as well as minimal software configuration and assist with special project work as needed.

Patrol buildings and ground to prevent fires, vandalism and theft by way of motor vehicle and foot. To ensure the safety and security of patients, parents, visitors, and employees. Maintain constant communications with the Command Center and other division personnel by two-way radio. Ensure that only authorized personnel are admitted onto hospital premises; confront unauthorized persons for questions, routing or detainment appropriate to the circumstance. Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Cincinnati Fire Code safety violations. Respond to and investigate routine complaints reported by patients, parents, visitors and employees. File appropriate documentation by the end of the shift. Conduct follow-up investigations as directed and file appropriate reports by the end of the shift.

Contributing to the agency’s public safety mission by providing for the safety and security of the public, staff, and offenders by ensuring effective and safe custody and control along with compliance with policy and procedure. This is successfully accomplished through the use of evidence based practices and principles that enhance effective communication strategies and role modeling as part of collaborative multidisciplinary teams addressing offender needs.

Managing route production on a daily, weekly, and monthly basis. Performing sales and produce leads for others. Maintaining proper care of company vehicle, cleanliness and an awareness of surrounds while driving. Following company guidelines when performing services as well as following labels and regulations of products. Maintain a professional image for the company.

Responsible patrol property in a high visible manner. Look for security and safety violations. Maintain order and control traffic during large events. Investigate suspicious peolpe on the property. Prepare incident reports,investigate complaints activity and assist victims of criminal activity.Work closely with local law enforement to prevent criminal activity. Provide employess,visitors,and customers and the general public with the most professional security. Provide V.I.P. security to customers as needed.

My responsible is I transport inmates that are from Medium to Maximum from the Alabama Department of Correction, facilities of the inmates scheduled doctor/medical appointments at the time the inmates are in handcuffs from the facilities and back to the facilities. The time I’m transporting are 2 Armed officers with the inmates from the time the inmates are picked up and dropped out back to the facilities.

Function as an integral member (military and civilians) of a team of trained professionals responsible for the operations and maintenance of support facilities and equipment for USAF personnel and resources.Responsible for overseeing the work of foreign nationals in assigned areas/department.

Responsible for the inspection of all equipment, packages, and personnel, entering and leaving the compound or designated buildings escorts all un-cleared personnel that entered controlled access and secured access areas.

Responsible for maintaining security in Emergency Room, patrol perimeter of hospital grounds. Assist Local Police Department in securing prisoners being treated at hospital. Responsible for writing all accident reports for patients and hospital personnel.

Responsible for maintaining security inside the Parking Decks for UAB HospitalProvide customer serviceAssist patrons with entering and exiting the Parking decks Control and monitor all intrusions in my assigned area by use of Close Circuit Television (CCTV)

Performed JPS operations according to base operational proceduresPerformed alarm response and Sample Collection as required Assist Site Technician with equipment monitoringPerformed maintenance, drawings, diagrams, manuals and tests on the equipment I worked with the military. I would collect a Sample from a machine the military gave to the company that I was working for. If there was an alarm telling me that the machine picked up positive in the air I would call my supervisor and he would let the military know so the necessary steps could be taken.

Served as a Security Escort in support of The Defense Intelligence Agency (DIA), in the construction and renovation of highly sensitive buildings, classified documents and personnel. Responsible for the inspection of all equipment, packages, and personnel, entering and leaving the compound or designated buildings escorts all un-cleared personnel that entered controlled access and secured access areas.

Trained on inspecting and maintaining minor maintenance on intrusion detection devices, Close Circuit Television (CCTV), Digital Video Recording (DVR) devices, X-Ray machines, Vaporizers and Itemizers, Infra Red and Microwave, Fence Protection Systems (FPS) and Impulse equipment. Maintained all records, post orders, visitors and delivery paperwork for Camp As Sayliyah.Served as lead security guard, inspector and advisor to the Assistant Operations Watch Officer.Planed, organized, trained and managed the work of subordinate staff to ensure work accomplished.Direct activities related to dispatching, and tracking all incoming and outgoing information.Served as liaison between local guards, command post, tower and base operations.Responsible for maintaining inventory and proper distribution and receiving of all badges. Responsible for securing off post passes for personnel leaving the military installation .

Doha, Qatar Trained on inspecting, maintaining and doing minor maintenance on intrusion detection devices, Close Circuit Television (CCTV), Digital Video Recording (DVR) devices, X-Ray machines, Vaporizers and Itemizers, InfraRed and Microwave Fence Protection Systems (FPS) and Impulse equipment. Maintained and managed all records, post orders, visitors and delivery of paperwork to Camp Al Sayliyah. Served as lead security guard, inspector and advisor to the Assistant Operations Watch Officer. Planned, organized.