Morris H. Gertner Email & Phone Number

Integral leader responsible for building of a team of 170 investigators to support nearly 1 million associates throughout the entirety of North American fulfillment centers. Investigate highly sensitive, high priority, complex, and high-risk HR and Employee Relations issues and independently manage highest priority casework to ensure proactive issue mitigation. Partner in analysis and revision of people programs, policies, and practices to sustain a positive and inclusive work environment.Select Accomplishments: - Led, supported, and developed a team of remote investigators conducting investigations including harassment, sexual harassment, discrimination, retaliation, wrongful termination and Equal Employment Opportunity (EEOC) matters- Developed Service Level Agreement (SLA) Metrics for the entire ER Centralized Investigations organization- Worked cross-organizationally to identify deficiencies and improve processes for 40,000+ cases annually

Washington, District Of Columbia, United States

Crafting amazing, scratch-made cocktails with the freshest, organic ingredients and partnering with clients to deliver exceptional experiences. Whether it be a private party, corporate event, employee/resident appreciation, store opening, product launch, wedding, cocktail class or another shindig, we bring our bar where you are. There are a lot of great bartenders out there. What most people forget is that a seamless experience starts well before the first guest arrives.

Washington D.C. Metro Area

As a member of the Senior Executive Team, drove a strategic transformation of HR culture and function and oversaw day-to-day HR operations across 6 locations throughout Maryland. Supervisory oversight for one HR Generalist and a Recruiter. Select Accomplishments: ✔ Played a key role in growing organization from 470 to 650 operating locations in three years✔ Orchestrated recruitment, hiring, and onboarding of 268 employees and leaders over two years✔ Introduced metrics and data-driven decision-making, pioneered effective programs for all levels of employees, and delivered measurable, high-impact results✔ Improved employee retention 19% through standardization of the interview process and sourcing tactics to attract and retain top talent ✔ Strategized with senior leaders to create and introduce an organizational structure which maximizes flexibility, eliminates roadblocks, and encourages transparency for entirely remote workforce✔ Boosted employee engagement scores by an average of 21% YoY ✔ Improved communication and transparency by fostering and open-door philosophy and supporting leaders in the development and implementation of a proactive action plan to resolve and address employee concerns✔ Partnered with Sr. Director of Clinical Operations to design and launch a more efficient staffing model, enhancing continuity of care and employee satisfaction

Washington D.C. Metro Area

Boutique Healthcare and Recruiting Consulting FirmUtilizing 15 years of experience in healthcare HR and recruiting, co-founded this firm to focus on assisting hospice, home health, regional health systems, and other healthcare organizations in finding great talent. ✔Provided HR consultation to start-ups on a variety of topics including employee relations, recruitment, compliance, establishing processes and procedures, compensation, and on-boarding and off-boarding.

Washington D.C. Metro Area

Managed programs and created training for accounts receivable/payable, supply/part orders; delivered training presentations to large audiences using Prezi and Adobe Captivate. Select Accomplishments: ✔ Spearheaded comprehensive review of current state and overhauled revision of policies and procedures to ensure operational consistency across 7 national branch locations ✔ Developed and delivered standardized training on web-based work order and invoicing systems to national account leaders and Managers at Target and Safeway; enhanced data integrity and recovered 100% of revenue lost by delayed payments/system issues✔ Co-chaired national committee responsible for content development and delivery of the 30th Anniversary celebration and gala at LA Live! - Directed entire daytime program (6 presentations and interactive sessions) presented to 400 attendees by executives in Japan

Bethesda, Md

As a member of the Executive Team reporting to both the COO and CEO and with 6 direct reports (including the Director of Communications and HR Generalists in two locations), responsibilities included the overall development, implementation, and management of strategic and day-to-day HR operations while utilizing partnerships with executives and all levels of associates to assist the company in achieving strategic and financial goals as evidenced by 3 consecutive summer months of record breaking revenue and growth. • Restructured HR department and overhauled hiring process resulting in a more efficient and effective hiring and onboarding process in order to supply 40+ qualified caregivers/month to meet demands for our rapidly growing business. • Designed and spearheaded a rewards and recognition program and a comprehensive internal communications campaign. This was critical in maintaining engagement with a workforce completely dispersed across the DC Metropolitan area.

Washington, Dc

Member of the Senior Leadership Team - Led the Human Resource Department while addressing critical processes, practices, policies, and procedures through strategic planning and implementation of key initiatives which improved compliance, supported the culture, elevated leadership, addressed talent development, reduced risk, and decreased costs. Worked with business partners to facilitate improved HR operations.Select Accomplishments: ✔ Leveraged compensation as a competitive market strategy and redefining salary structure✔ Reduced turnover by 45% in one year by redefining talent acquisition strategy and streamlining hiring process ✔ Revamped employee benefits program and introduced more robust total rewards package while negotiating a 12% overall cost savings ✔ Conceptualized, developed, and deployed comprehensive Employee Relations training for managers and supervisors on a variety of topics including labor management, performance management, and interviewing techniques✔ Coached Director of Nursing and F&B to reduce overtime hours by a combined 42%✔ Served as Lead Investigator for complex, sensitive, and high-risk issues, and recommended course of action to ensure compliance with applicable federal, state, and local laws, rules, and regulations resulting in minimizing settlements and mitigating legal risk

Leonardtown, Md

Partnered with over one third of the hospital’s Department Leaders of clinical, hospice, allied health, and support departments in order to devise and implement human resources strategies including recruiting, employee relations, associate development, departmental re-organization, and transition to MedStar Health’s benefits, policies, and performance management philosophy. Worked closely with senior leadership on projects including HR metrics and bi-annual compensation review and subsequent market and pay scale adjustments. ✔ Selected by senior leadership and Director of HR to conduct the bi-annual compensation review. Solely responsible for amalgamating several third party compensation studies, analyzing the results, and making and explaining recommendations on market and salary scale adjustments to Senior Leadership. Developed the Standard Operating Procedure outlining and defining the entire bi-annual salary scale review process. ✔ Served as one of three key Human Resources Business Partners for St. Mary’s transition to MedStar benefits and performance management methodology. Responsible for explaining and training executives, department leaders, and associates on the new benefits and open enrollment process as well as the new performance management philosophy and use of the new performance management tool, Talent Manager. ✔ Designated as the Human Resources office associate responsible for determining key HR metrics and for conducting all reporting and analysis of these metrics. ✔ Selected by senior leadership to represent St. Mary’s Hospital on the ERP Job Code team to make preliminary preparations for the upcoming transition to PeopleSoft Enterprise.

Gainesville, Fl

Developed a comprehensive recruiting and employee relations strategy for 7 offices covering an 18 county service area in North Central Floida and responsible for managing a team to implement and carry out this strategy. Handled a myriad of complex employee relations issues, and served as an HR business partner to employees and all levels of management from front line managers to executives. ✔ Selected by president and executive team to play an integral role in company reorganization by performing full-cycle recruiting of key leadership roles including Chief Information Officer, Director of Corporate Compliance, Director of Marketing, and Director of Training and Staff Development. ✔ Selected by executive leadership team to be one of six facilitators to conduct employee focus groups that included every employee in order to gather feedback from employee engagement survey and foster employee ownership for initiatives develop from survey data. ✔ Redesigned and implemented the company-wide recruiting process while simultaneously implementing the use of pre-employment assessment tools. This offered an objective view of the fit for position and organization and assisted in decreasing turnover from 31% in December 2007 to 24% in December 2009. ✔Chaired recruitment and retention committee to improve employee engagement and satisfaction through procedural changes such as re-defining on-boarding responsibilities to increasing promotion and awareness of employee referral program to developing timeline standards for each step of the recruiting and hiring process. ✔ Devised and presented justification for purchasing and implementing an Applicant Tracking System to executive leadership team. Following successfully justifying the project, spearheaded the initial implementation of Taleo.

Responsible for development and implementation of organization-wide recruiting strategy and partnering with hiring managers and department leaders to determine staffing needs. Responsible for stewardship of on-boarding process for all new hires and resolved employee-relations issues. ✔ Implemented Customer Service pre-employment assessment, which contributed to decreasing turnover by 14% in one year-from 52% in 2006 to 38% in 2007.✔ Devised new marketing plan for recruitment including re-design of application for employment, recruitment brochure, careers website, and benefits summary. ✔ Received a deficiency free AHCA audit of employee personnel files.

Washington, Dc

Transitional Employment Coordinator (April 2005 – November 2006)Managed every aspect of each Green Door Transitional Employment (TE) opportunity. Responsible for training Green Door staff on each position, continuing a mutually beneficial relationship with each employer and their supervising managers, and overseeing the selection, placement, and training of each Green Door consumer. ✔ Utilized sales and relationship building skills to develop 9 new TE positions at employers such as Baker & McKenzie, Sibley Hospital, TJ Maxx, Food and Friends, and WashingtonPost.com while maintaining all 15 pre-existing TEs with employers such as FTI Consulting, PBS, and Corporation for Public Broadcasting. ✔ Selected by Deputy Director to represent Green Door at International Center for Clubhouse Development (ICCD) Training in St. Louis, MO.Employment Specialist (August 2004 – April 2005)Handled a caseload of mental health consumers focused on finding and maintaining gainful, permanent employment. Conducted direct marketing and job development activities as a means of placing individuals in positions that allow them to make use of their skills and strengths. ✔ Chosen by leadership to represent Green Door on the District of Columbia Department of Mental Health Supported Employment task force and DC Chamber of Commerce meetings and events. ✔ Developed and implemented individualized work plans for 30 mentally ill adults and assisted them in navigating the application, interview, and hiring process.