Barry M. Email & Phone Number

Remote

TrussWorks is a consulting agency that helps develop software and infrastructure products by working with our partners in the commercial and government sectors.- Work collaboratively with designers, product managers, and software engineers to help large enterprise and government clients migrate from bare metal servers in traditional data centers to AWS.- Ensure clients operate under current best practices, guidelines, and standards by providing education, support, and guidance.- Primarily use Terraform with Terratest and Inspec processed in CI/CD pipelines to provide infrastructure as code best practices.- Communicate and work with fellow team leads to promote awareness of organizational mission and ensure that projects are aligned with organizational goals.- Direct and coordinate the work and support the professional development of a five person team.

Remote

- Collaborated with a team of site reliability engineers to update and launch the product that is currently known as Terraform Cloud.- Upgraded underlying system software and assisted in the automated deployment of the infrastructure.- Focused on observability as the central motivation in preparing for a production launch (cleaning up logging, metrics, monitoring and alerting).- Assisted with the execution of the first iteration of HashiCorp’s Incident Response to prepare for the go-live of Terraform Cloud.- Created a prototype using Golang for an isolation environment based on QEMU/KVM for multi-tenancy for the execution of Terraform plans and applies.- Working with infrastructure and security engineers, conducted early research and designs associated with rearchitecting HashiCorp’s AWS infrastructure to utilize current best practices regarding AWS Organizations and Accounts, as well as Single Sign-on.

San Francisco Bay Area

- Maintained and troubleshot an environment providing over 900 operating systems/browser combinations of both desktop and mobile instances.- Guided architecture decisions to ensure that future hardware and software support a multi-data center, active/active geographically dispersed global presence.- Replaced legacy scripts with Ansible to create a repeatable and consistent environment across all teams.- Replaced DNSmasq with an Ansible-driven highly-available ISC DHCP/BIND9 setup performing DHCP & DNS for internal cloud.- Decreased the time to provision bare metal from days to less than an hour.- Performed various leadership responsibilities as the Director of Ops between October 2016-January 2017.

San Francisco Bay Area

- Ensured business stability by successfully managing hundreds of servers across 4 AWS regions and their AZs.- Created a more reliable and repeatable infrastructure with Chef after migrating from a Salt Stack.- Increased colleagues’ productivity and job satisfaction utilizing internal tooling for monitoring, application deployment, and automation using Python, Jenkins with Fabric scripts.

San Jose, Ca

TiVo's Network Operations Center or Site Operations Group. - Monitored the availability and performance of the TiVo services and applications as well as the internal infrastructure.- Converted and re-wrote the existing NOC runbook from a Word document to Sphinx, improving incident response time.- Ensured system reliability by a controlled deployment of application updates, CentOS patches and HP Blade updates.- Created daily reports highlighting issues during the past 24 hours.

Stockton, Ca

* Daily administration of production NetApp 6040 active/active cluster. Manage CIFS/NFS as well as iSCSI and FC SAN. Create/Manage user and directory quotas for shares. Also created a custom PowerShell script that shortened the time required to provision a LUN for VMware virtual machine usage. Cluster utilizes SATA, SAS and Fiber Channel disks. Have racked/stacked and cabled all shelves in production environment. Upgraded Data ONTAP from 7.2.5.1 to 7.3.2 to get support for SAS shelves. Currently planning upgrade to 8.0.2. * Replaced two tape-backup environments with a disk-based backup solution utilizing Data Domain hardware, eliminating tape completely. Utilized NetVault's VTL and Symantec's OST. Shortened the amount of time required for backup and restore operations. Primary Data Domain is replicated to a secondary Data Domain at disaster recovery site providing off-site recovery and business compliance requirements. * Replaced a degraded Server 2003 print cluster with a highly available Server 2008 print cluster virtualized on VMware ESX, As a part of the Server 2008 print cluster upgrade/migration, implemented a development/testing environment and new policies for the installation of production drivers and printers to ensure quality of service for all users across campus. * Performed head swap upgrading a NetApp 270 to NetApp 2040 providing fault tolerance on the heads and increased performance and capacity for future growth. * Performed a non-disruptive upgrade of an active/active 6080 cluster from 7.2.5.1 to 7.3.2 as recommended by NetApp to provide better performance.* Completed testing/proof of concept of Server 2003 AD to Server 2008 R2 AD.* Assisted in the physically moving our Data Center.* Evaluted VMware View and Citrix Xen Desktop with HPBL490c servers. Evaluation also included PCoIP thin clients, as well as HP, Tegile and NetApp storage solutions.

Southeast Colorado

Supported local small business and non profits in South Eastern Colorado – Desktop/Laptop,Printer, Server support as well as Active Directory administrationOffered IT support and services on anything technology related – Provided support onanything from a user’s desktop to their cell phone, even iPod/Sync issues. No problem toobig or too small.Established working relationships with vendors to provide equipment and services asnecessary – Offered guidance on new purchases that fit the businesses’ needs andbudgets.

Colorado Springs, Co

Obtained a Sensitive Government Security Clearance required to support the United StatesPostal Service in an incoming-call center environment. Achieved sub-15 minute and high 90% first call resolution as required by SLA, also responsible for dispatching and escalating tickets to other tiers/teams. Received calls from all 50 states as well as Puerto Rico. Utilized remote support technologies when available to offer remote assistance to users.

La Junta, Co

Supported 110 End Users, their desktops and peripherals across 6 remote locations in a 250 square mile area of Southeast Colorado Deployed the company's first internal and public web site providing information regarding services to the surrounding communities as well as internal information and documentation for employees and board members. Evaluated and made recommendation on new IT-related purchases to provide quality of service to staff as directed by the executive staff.