Taylor Morrison Email and Phone Number

- Served as product manager across onboarding and early engagement teams focused on adoption and retention amongst our newest customers- Served as product manager for our design system team, establishing strategic roadmap centered on widespread adoption of existing design system across design and engineering org as well as the revamp and creation of new design system libraries. Created a working model for how product, design, and engineering function in this space as well as a system for tracking design system usage and implementation across the company to provide insights into the team's impact.- Currently serving as product manager for our core job execution mobile teams focused on helping our users efficiently use our mobile app to manage and run their jobs from the field.

Product marketing aimed at educating existing customer base on new and new-to-them features Developed and managed content across online help, email, and sms campaignsPartnered with product team to create in-product educational hub that delivered personalized content to drive further product discovery and adoption

Manage team of 7 Customer Success Managers

Initiated and implemented workflow automation that enabled account managers to manage 66% more accounts.Identify processes for increasing efficiency of CSM team by taking on 160 enrollments from a company average of 90, breaking company record of number of enrollments managed by an individual.

Strategic consulting for UK businesses in B2B software and cyber security industries.Working closely with teams in the US and UK to create bespoke market intelligence reports, provide clients with market entry strategies, connections with US/UK industry, and access to government officials within the UK government.Coordinate themed trade missions consisting of a group of carefully selected UK companies in a particular industry or trend and construct a program in the Bay Area designed to provide education on the US Market, help companies gain industry insights and start building their network. Monitor trends in the Bay Area startup and VC community and communicate them with colleagues and clients in the UK.Provide briefing materials for ministerial offices in preparation for meetings with top US technology companies. Represent the UK Government and DIT at various events in the Bay Area tech community.

Managed 200+ client accounts. Utilized Google Analytics to evaluate success of B2B marketing programs and monitor visitor traffic to customized pages. Handle demands of multiple projects with overlapping deadlines. Develop and strengthen relationships with clients and vendors. Work with marketing team to create social and email marketing initiatives. Responsible for on boarding new accounts, fulfilling orders, and reinforcing the Shout About Us brand.Created and oversaw client education programs; webinars, training guides, and email campaigns.Proficient in Basecamp and Highrise.

Developed relations with new and existing client accounts.Responsible for ensuring timely fulfillment of orders, coordinating with graphic designers and printing facilities.Built customized webpages that were mobile, tablet, and desktop responsive.Established CRM system to manage clients and leads.Supported VP Operations.

Provided support to Sales Team by creating sales presentationsCreated mobile and desktop websites for clientsSEO support Engage and Educate pilot customers on product and service through email and phone

Supported Senior Level Financial Advisor in building clientele and servicing existing clients.Protected the integrity of confidential and privileged information regarding clients and information.Developed communication skills and learned to quickly adjust priorities and tasks to accommodate shifting deadlines.Gained valuable knowledge about the Financial Services Industry, products, and services.

Act as liaison between Ark and UCSDPlan and host events on campusLearn about innovative Ark products and ideasTranslate the culture of the university for Ark