As an IT Manager and degree apprentice in Digital and Technology Solutions at Roehampton University, I bring a blend of hands-on experience and academic knowledge to drive technological advancements within organizations. With a solid track record in managing IT projects, upgrading infrastructure, and enhancing security protocols, I am dedicated to ensuring the smooth and efficient operation of IT departments. My expertise spans ERP upgrades, server and storage infrastructure replacements, application rationalization, and comprehensive IT documentation improvements.