Lucy Morrow Email & Phone Number

As part of ICON’s internal corporate communications function, I develop and deliver strategic communications that engage ICON employees with our company's mission, strategy, culture and values, and provide communications support to ICON’s operational Service Areas in support of identified business needs.

As Director of Change Management and Communication, I am responsible for ensuring a strong communication strategy and overseeing successful Change Management across Global Clinical Delivery.

Director of Change Management and Communication as part of the Global Clinical Delivery Office, responsible for ensuring a consistent communication strategy, and successful Change Management across Global Clinical Delivery.

Reading, United Kingdom

Director of Clinical Trials (Training and Quality - EAPA Region), responsible for coordinating training efforts within Europe, Asia/Pacific and Africa. Other activities included coordinating the EAPA Clinical Quality Initiative team, running EAPA CTMS initiatives, and oversight of the EAPA CRA Forum.

Responsible for coordinating training efforts within Europe, Asia/Pacific and Africa for the Clinical Operations Department.

Remote line-management of Clinical Research Associates. Other activities included assisting in the development of new PRA courseware, coordinating instructor-led training for the EAPA region, oversight of EAPA Train the Trainer program, continued duties as Clinical Quality Initiative representative for the UK, and participation in CTMS development as a.

UK

Remote line-management of Clinical Research Associates and In-House CRAs. Other responsibilities included coordinating instructor-led training for the EAPA region, oversight of EAPA Train the Trainer program, continued duties as Clinical Quality Initiative representative for the UK, and oversight of the orientation process for UK Clinical Operations.

UK

Worked for four years as a Senior CRA, with additional duties such as assisting Clinical Team Managers and Functional Managers with administrative duties, training and evaluating CRAs, mentoring junior level CRAs and serving as a resource for new employees. Also held the United Kingdom Country Expert role from August 2011 to May 2012, became a PRA course.

UK

Started working at PRA in January 2008 and began work on a multinational Phase III Study into the treatment of Pancreatic Cancer. Initiated 10 UK sites and trained two new team members on the study, before being promoted to CRA III in August 2008

Trained as a Junior CRA in 2004, and worked on several multinational clinical trials. Duties included writing consent forms, feasibility, submissions, document collection, and completing study visits from pre-study to close-out

Finance Assistant: 2002 - March 2003IT and Programming Documentation Coordinator: 2001 - 2002Personal Assistant to Dr Allan Skene, Managing Director: 2000 – 2001Data Admin Assistant: November 1998 – January 2000