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A highly energetic, passionate and business focused retail management professional with a reputed following for delivering tailored solutions across luxury retail, bespoke tailoring & sales, designer, branded ready to wear formal and fashion wear incorporating service, e-commerce and customer relations. Operationally minded within concept retail, design and branding through to profiling, marketing and sales development; focused on the commercial impact, customer behaviour and trend analytics. · Established Crombie in Mayfair as a leading iconic store with an annual turnover in excess of £1.5M, a sales conversion ratio of 70% and an average transactional value (ATV) of £1000 · Instrumental with the success of various retailers including Chester Barrie, Billionaire and Vincci Ltd, incorporating an annual turnover between £2m to £4m across bespoke tailored suits and accessories · Orchestrated the project delivery and successful launch of bespoke tailoring divisions within various outlets across Jermyn street, Savile Row, Sloane Street and City locationsContact me if you would like to know more about me professionally, my CV is available on request.
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Retail ManagerDaks-Simpson Limited May 2023 - PresentEc1Y 0Ul, London, England, United Kingdom• (B2B) Liaising with relevant suppliers based on client's order• Delivering in-house projects within tight schedule• Nurturing relations with key members of the Royal Household and looking after Royal Household members with tailoring and fittings.• Meeting Royal Household members at their premises as per their request.• Invoicing the Palace(s) for orders and ensure timely delivery of goods.• Looking after all aspect back of the house operation of retail business (E-commerce) using Shopify/Stocky.• Planning seasonal retail buy calendar : Mark-up, margin spread, seasonal sales & promotions.• Carrying out periodical stock checks in order to secure a good result for the stock take. • Generating sales analysis in order to target the buying next season garments buy with more potential for selling• Looking after all customer communication (enquiries, complaints, service, E-commerce fulfilment as well as returns/refunds).• Producing and presenting market research on competitors and trade in general.
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Store Manager (St Paul'S)Hackett London Dec 2021 - Aug 2022St Paul'S, London• Responsible for the floor including driving sales, CRM, staff motivating and training• Liaising and working in conjunction with regional & central management• Reviewing team performance, implementing targets, conducting monthly reviews• Supporting the one- team ethos through cross- functional team working• Developing the team in order to maximize their potential and benefit to the business• Dealing with customer complaints and product aftercare -
Store ManagerCrombie 1805 Apr 2015 - Apr 2020London, United KingdomAppointed to manage a small team of highly experienced tailors, sales and service professionals and to re-energise the Crombie ambience to the Mayfair store. Selected to build the profile and retail presence through developing the Iconic range,price architecture, in close working relationships with the brand design team, and delivering this to the store with impact on launch, which not only grew the range offer but also encouraged a more regular spend per guest, cultured loyalty for the brand. Carried out analysis across the brand core garments, essentially the Crombie Coat, and set pricing benchmarks which have increased the profile of the store and online sales within niche customer markets, this combined with establishing the highest levels in service and standards I have been able to develop the brand into a £1.5m+ turnover operation across luxury coats, tailoring and menswear. -
Concession ManagerChester Barrie May 2010 - Apr 2015London, United KingdomManaged 3 concessions including flagship at Savile Row for Chester Barrie, achieved consistently against target, doubled turnover and increased profitability against square footage of sales space in each concession. Managed a small team, delivered training and succession planned replacement managers for each promotion.
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Made To Measure SpecialistBillionaire Italian Couture Jun 2009 - Feb 20109 Sloane Street, London Sw1X 9LeLaunched made to measure, bespoke tailoring, in the Sloane Street branch involving all lead generation, marketing and promotion, visual merchandising and in store training through to serving an elite customer base including footballers, entrepreneurs and corporate business leaders encouraging an 80% increase from ready to wear to made to measure
Morshed Alam Skills
Morshed Alam Education Details
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Completed
Frequently Asked Questions about Morshed Alam
What company does Morshed Alam work for?
Morshed Alam works for Daks-Simpson Limited
What is Morshed Alam's role at the current company?
Morshed Alam's current role is Retail Manager at DAKS Simpson.
What is Morshed Alam's email address?
Morshed Alam's email address is mo****@****e.co.uk
What schools did Morshed Alam attend?
Morshed Alam attended London School Of Business.
What skills is Morshed Alam known for?
Morshed Alam has skills like Fashion, Merchandising, Retail, Visual Merchandising, Sales, Luxury Goods, Store Management, Apparel, Management, Customer Service, Trend Analysis, Marketing.
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Morshed Alam
United Kingdom -
1irworldwide.org -
Morshed alam
Birmingham -
1foodtravelexperts.com
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