Morten Aamodt Email & Phone Number

Berlin, De

Berlin, Germany

Independent music producer, producing a variety of music.Managed by http://mag-musik.de/

Berlin, Germany

Internationally

Coaching senior staff of major finance, consumer and tech companies both domestically and internationally. Coaching involves corporate role plays regarding effective staff management, designed to focus primarily on discovering motivation, skilled questioning and active listening as a tool. Key Achievements: • Independently running full day sessions with groups of senior managers • In-depth understanding of multiple industry challenge, demands and organisational structures • Utilising communication skills to engage with a wide range of nationalities • Employing team-working and leadership skills to reach goals

Domestically And Internationally

London

Providing personal customer support for members in Denmark, the United Kingdom and the United States, via email and telephone. Handling a wide range of queries and highly sensitive issues for both customers and for Secret Escapes Head Office. Liaising with hundreds of suppliers and hotels directly to help members book and to resolve presale request/questions, overbookings, in-resort issues and post stay complaints/feedback. Training new agents on the procedures of the job during their Period of Development, and filling in for Supervisors during busy periods. Daily use of Zendesk, Microsoft Office, CMS, Noetica Synthesys, Share360 and Google Drive. Key Achievements: • Handling dozens of time restricted issues simultaneously, each with their own specific procedures and industry regulations • Building personal relationship and trust with members, and taking responsibility for their requests or issue • Providing support concerning highly sensitive and very personal issues on a daily basis• Consistently receiving top percentile Quality Assurance scores for calls and emails. Scored 95% for 2016 and 98.7% for 2017.

London, England, United Kingdom

Auditioned and worked as a professional actor in London, primarily with ADR and voiceover work.Failed a lot and learnt to live with rejection without taking it personally. Learnt to hold myself accountable and find creative drive within myself - not from external sources.

Bachelor'S (Hons.), Acting

Activities and Societies: Stage, Musicals, Film and TV, Radio, Directing, Choir, Stage Combat

International Baccalaureate, Diploma

Igcse, International General Certificate Of Secondary Education

Activities and Societies: Choir, Rugby, Swimming, Drama