Melissa has been a licensed mortgage loan officer for 20 years. Additionally, she has worked as a mortgage loan processor, and as a regional Account Executive with a national wholesale mortgage lender, which has given her added experience and expertise within the mortgage industry. Melissa has a great ability and desire to work closely with, and educate her clients so that they fully understand how mortgages work. In addition to providing exceptional service, it is her priority to ensure that her clients are well-informed and comfortable throughout the loan process.

Operation of full-fledged mobile notary service specializing in real estate loan signings. Licensed and bonded to perform services within the State of Idaho. Travel throughout 13 counties in Eastern Idaho to provide clients with the ability to review and sign their documents in a convenient and stress-free environment.

Responsible for marketing, loan scenario pricing, and product education for Mortgage Loan Originators and Brokers throughout Southeast Idaho and parts of Wyoming. Built and grew client base by marketing and maintaining close working relationships. Worked closely with underwriting staff to ensure accurate and timely loan processing and closing. Named among top 25 producers within company for 1st year Account Executives. Achieved as high as $5,000,000 in sales in one month with average loan size at $100,000.

Responsible for Education and Training for Medicare Contract - Region D Durable Medical Equipment Regional Carrier (DMERC). Prepared, produced, organized, and conducted seminars and webinars to large groups (300+) in 17 regional states. Partnered with regional and local support groups to further promote education to Medicare beneficiaries. Responsible for reviewing and commenting on policy and procedure change requests (CRs) from Department of Health and Human Services (DHHS) and the Center for Medicare and Medicaid Services (CMS). Assisted Medicare Fraud Unit in research. Assisted claims adjudication and medical review teams to develop standard operating procedures. Worked with local and national government on pertinent health care issues.