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Wilmer Coronado Email & Phone Number
Desktop Support Analyst
at
HCLTech
1 work email found
@colcomercio.com.co
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Wilmer Coronado? Overview
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Quick answer
Wilmer Coronado is listed as Desktop Support Analyst at HCLTech, based in Oakville, Ontario, Canada. AeroLeads shows a work email signal at colcomercio.com.co and a matched LinkedIn profile for Wilmer Coronado.
Wilmer Coronado previously worked as Desktop Support Analyst at Yochana and IT Helpdesk Technician at Randstad Canada. Wilmer Coronado holds Informatics Engineering, Computer And Information Sciences from Universidad Santo Tomás Colombia.
Company email context
Email format at HCLTech
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{first}.{last}@colcomercio.com.co
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Profile bio
About Wilmer Coronado
Experienced and proactive IT support professional with over five years of expertise in providing technical assistance and customer service for both software and hardware issues, whether on-site or remotely, using help desk platforms. Dedicated to delivering optimal solutions, I possess excellent communication and information management skills and maintain a strong focus on achieving success, consistently ensuring high levels of customer satisfaction in my previous roles within various organizations. I possess extensive experience in assembling, configuring, and providing technical support for both desktop and laptop computers. Additionally, I am skilled in generating daily sales and inventory reports using Cognos BI software. My expertise also includes executing, programming, and monitoring processes within Oracle PeopleSoft ERP Software. I excel in resolving user cases and incidents through Help Desk platforms. Moreover, I am proficient in programming languages such as Oracle Database 12c SQL, 11g PL/SQL, Java and Python.I am adept at making independent decisions and excel in fostering excellent interpersonal relationships. I am equally comfortable working collaboratively in team settings as well as independently. Additionally, I have a strong commitment to continuous learning and expanding my knowledge base.
Listed skills include Soporte De Hardware, Desarrollo De Software, Java Se, Sistemas Operativos De Microsoft, and 12 others.
Current workplace
Wilmer Coronado's current company
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9 roles
Wilmer Coronado work experience
A career timeline built from the work history available for this profile.
Desktop Support Analyst
CurrentClient: PepsiCo Canada ULC- Offered technical support to different departments of the company both on-site and remotely.- Keep records of technical problems, their solutions, and user interactions, generating periodic status reports for management by using ServiceNow.- Aided in the deployment, upkeep, upgrading, and support of personal computers, routers, telephones, software applications, and peripheral devices.- Conduct regular audits of company assets, including hardware and software, to ensure accurate inventory records and facilitate efficient asset management processes.
Dec 2023 - Present
It Helpdesk Technician
Client name: Central West Specialized Developmental Services-Assisted with the deployment, maintenance, upgrade, and support of all IT systems, including servers, PCs, routers, telephones, software applications, and peripherals.-Developed and maintained installation and configuration procedures.-Created and managed domain users and resources on Active Directory, as well as corporate emails for new hires on Microsoft 365 Admin Center, and configured Microsoft Authenticator on their mobile phones to comply with the Two-Factor Authentication policy.-Gave technical assistance both on site and remotely, providing support to the different community centres of the company.-Coordinated the warranty repairs with the manufacturer technicians-Provided support per requests and investigated and troubleshot issues.
Dec 2022 - Apr 2023
It Support Executive
- Installing and configuring computer hardware, sodtware, operative systems, printers, and scanners- Troubleshoot system problems, diagnosing and solving hardware or software faults- Repairing and replacing equipment as necessary- Responding in a timely manner to service issues and requests- Preparing new orders (IT equipement) and sending to the clients in the shortest time possible
Apr 2021 - Jun 2022
Operations Analyst
- Elaboration of daily sales and inventories reports of the company's businesses using Cognos BIsoftware.- Upload of monthly budgets.- Execution of processes and queries in Oracle PeopleSoft ERP Software.- Technical support and customer service through Help Desk platforms.
Dec 2012 - Oct 2018
Assembler; Systems Technician
- Assemble and configuration of desktop computers.- Technical support in the guarantees of local and national clients.
Oct 2010 - Dec 2012
Commercial Consultant / Assembly Coordinator
- Sold technology products.- Assembled desktop computers.- Managed and assisted the assembly team.- Received and dispatched the inventory from the company’s warehouses.
Feb 2008 - Oct 2008
It Support Technician
Pos Net Informática Ltda.
- Assembly and maintenance of computers.- POS systems configuration
Feb 2007 - Nov 2007
It Support Technician
Abacom Ingeniería Integrada Ltda.
- Assembly and maintenance of computers.
Jun 2006 - Feb 2007
6 education records
Wilmer Coronado education
Informatics Engineering, Computer And Information Sciences
Junior Data Analyst Program (Jda)
Npower Canada
Upper Intermediate Level, General English Course; Ielts Preparation Course
Am Language
Intermediate Level, General English Course
Chamber College
Systems Engineering
High School Diploma, High School/Secondary Diplomas And Certificates
Colegio Cooperativo Tomás Cipriano De Mosquera
FAQ
Frequently asked questions about Wilmer Coronado
Quick answers generated from the profile data available on this page.
What company does Wilmer Coronado work for?
Wilmer Coronado works for HCLTech.
What is Wilmer Coronado's role at HCLTech?
Wilmer Coronado is listed as Desktop Support Analyst at HCLTech.
What is Wilmer Coronado's email address?
AeroLeads has found 1 work email signal at @colcomercio.com.co for Wilmer Coronado at HCLTech.
Where is Wilmer Coronado based?
Wilmer Coronado is based in Oakville, Ontario, Canada while working with HCLTech.
What companies has Wilmer Coronado worked for?
Wilmer Coronado has worked for Hcltech, Yochana, Randstad Canada, Merlin Computers Ltd - Malta, and Colombiana De Comercio / Corbeta / Alkosto S.A.
How can I contact Wilmer Coronado?
You can use AeroLeads to view verified contact signals for Wilmer Coronado at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Wilmer Coronado attend?
Wilmer Coronado holds Informatics Engineering, Computer And Information Sciences from Universidad Santo Tomás Colombia.
What skills is Wilmer Coronado known for?
Wilmer Coronado is listed with skills including Soporte De Hardware, Desarrollo De Software, Java Se, Sistemas Operativos De Microsoft, Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Powerpoint.
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