Morubula Manaka Email & Phone Number

Midrand, Gauteng, South Africa

Greeted and assisted visitors, contractors and employees in a fast-paced distribution center environmentManaged and directed incoming and outgoing phone calls, emails and messagesCoordinated and maintained accurate records, reports and documentationProvided exceptional customer service and support to internal and external stakeholdersCollaborated with team members to achieve operational goals and objectivesMaintained confidentiality and handled sensitive information with discretionDemonstrated flexibility and adaptability in a dynamic and ever-changing environment

Midrand, Gauteng, South Africa

Investigated and resolved all incidents logged with the Call Centre promptly, adhering to service level agreements.Ensured delivery of team scorecard, including One Stop Shop and Call Centre metrics.Prepared and distributed reports accurately and on time, maintaining operational excellence standards.Fostered relationships with customers and stakeholders to achieve operational excellence in line with service level agreements.Appropriately escalated unresolved incidents and provided feedback to customers.Escalated complex issues to supervisors or specialized teams as necessary.Maintained a clean and safe environment, adhering to housekeeping principles.Acted in accordance with Woolworths' values.Responded to customer inquiries regarding products, orders, and services.Resolved customer complaints and issues promptly and efficiently.Collaborated with other teams to resolve customer issues effectively.Maintained a high level of customer satisfaction and service quality.Participated in training and quality assurance activities to enhance performance and customer service skills.

Midrand, Gauteng, South Africa

Data entry and management Processing and maintaining orders and inventory Maintaining accurate records and reportsManaging and coordinating administrative tasks and projectsProviding administration support to the teamHandling employees inquires and resolving issuesManaging and maintaining databasesProcessing and managing databasesMaintaining office supplier and equipment Managing and distributing mail and correspondence Maintaining confidentiality and data protectionIssue uniform

Gauteng, South Africa

Typing of all legal documents E.G E-mails, Agreements, Memos, Letters, General correspondence opinion and summons.Answering phone calls and responding to emailsProcessing and managing mails and correspondence Coordinating appointments and meetingsMaintaining office suppliers and equipment Assisting with bookkeeping Preparing and editing legal documents and correspondence Managing and coordinating projects and tasksProviding administrative support to attorney’s and staffAssisting with client communication and relations Maintaining compliance with firm policies and procedures

South Africa

Accurately and efficiently capturing and processing client matterEnsuring data integrity and qualityProcessing and managing documents and imagesScanning and indexing documents Managing and coordinating data entry and documents processing tasksAssisting with data analysis and reportingMaintaining confidentiality and data protection