- Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems (1000+ Workstations & 100+Servers), including LANs, WANs, Internet, intranet, security, wireless implementations, backup strategies and so on. - Conduct feasibility studies for various upgrade projects, improvements, and other conversions. - Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. - Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. - Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. - Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. - Assist with the planning and deployment of infrastructure security measures. - Establish service level agreements with business units. - Practice IT asset management, including maintenance of component inventory and related documentation. - Direct and administrate a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action

• Collaborated with stakeholders across multiple departments to develop solutions that met their business needs.• Resolved escalated tickets from customers in a timely manner while adhering to SLAs.• Provided ongoing feedback regarding team performance in order to drive continuous improvement initiatives.• Conducted regular audits of systems infrastructure in order to identify vulnerabilities.• Developed and implemented IT operational processes to ensure system stability and availability.• Implemented security measures such as firewalls, authentication protocols, patch management policies.• Coordinated with external vendors on product upgrades or new implementations.• Managed a team of engineers responsible for the deployment, maintenance, and monitoring of IT systems.• Performed root cause analysis of complex issues in order to determine corrective action plans.• Designed, built, tested, and deployed high-performance distributed applications in production environments.

Manage and monitor all installed systems and infrastructureInstall, configure, test and maintain operating systems, application software and system management tools.Proactively ensure the highest levels of systems and infrastructure availability.Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.Maintain security, backup, and redundancy strategies.Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.Participate in the design of information and operational support systems.Provide 2nd and 3rd level support.Liaise with vendors and other IT personnel for problem resolutio

Build, design, deploy, maintain and lead the implementation of Cloud solutions across multiple public cloud offerings, e.g. AWS, Google Cloud and Microsoft AzureParticipate in technology evaluation and reengineering teams to support strategy-definition and continuous process improvement activitiesHelp implement the technology direction, vision, and strategy to enable Cloud technology adoptionImplement and refine cloud future state architectures and roadmaps including architecture standards, guidelines, and industry best practices.Act as project lead around further software defined services and offeringsDevelop, enhance, and maintain automation of cloud enablement toolsRecognize and resolve all business issues and impactAssess urgency of issues and facilitate follow-up and resolution accordingly including service quality initiatives to support a “five nines” product availability environmentPerform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required; maintain data center environmental and monitoring equipment.Participate in the design, implementation and management of workload automation initiativesAdhere to firm Change Management, Problem Management policies and familiarity with ITIL or other formalized IT operations foundations

Design, implement and maintain network infrastructure for LAN/WAN environment. Generate documentation of the network infrastructure.Technical responsibility for network switching and routing.Technical responsibility for server infrastructure.Administrate VSphere and VMware ESXI servers and VM’sTechnical responsibility of Microsoft project Manager Server.Administrate Exchange and SharePoint online on Office365.Design, implement, administrate and maintain SharePoint Servers “2013, 2016