Michelle Osburn Email and Phone Number
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Throughout her career, MICHELLE OSBURN has delivered innovation and business growth in disruptive times through relationship development, effective cross-functional collaboration, and an unwavering commitment to providing superior client service. A pioneer workplace strategist navigating an increasingly complex, ever-changing hybrid environment, Michelle embraces multifaceted organizational challenges around team engagement, focusing on issues integral to people, flexible work, and culture.Michelle serves at the intersection of business development, client engagement, and innovation. She is a passionate business developer, mentor, consensus builder, and data-driven problem-solver able to fuse disparate elements to create successful solutions that shape positive client outcomes. Her strength is helping people increase their change competency, maximize physical space productivity, and translate technology into usable business information.♦ BUILDING A CASE FOR A RESILIENT HYBRID WORKPLACEMore than merely helping an organization plan for change, Michelle is a client-centric servant leader and employee advocate who helps businesses reimagine their space, sustain profitability as they acculturate, and improve their competitive position. She draws upon her writing, speaking, and facilitation skills to align a diverse workforce with the modernization of the physical and virtual workplace.♦ ENVISIONING THE FUTURE OF FLEXIBLE WORKAn early proponent of the hybrid workplace, Michelle is leading the effort to bridge traditional silos, close gaps between internal business units, and best position people for the next generation of the digital and physical workplace. She brings a unique threefold combination of human-centered design thinking, global operational excellence, and technology insight that is rare in the corporate world. ♦ CORE COMPETENCIESHybrid Workplace Strategy | Team Leadership | Coaching | Technology-Driven Solutions | Real Estate | Operations | Consensus Building | Employee Engagement | Client Experience | Business Development | Project Management | Critical Thinking | Written & Oral Communication Skills | Analytical SkillsMichelle is interested in connecting with CHROs, diversity officers, IT leaders, global heads of real estate, and professionals at companies charged with hybrid workforce responsibilities. Please feel free to invite her to connect on LinkedIn.#WorkplaceStrategy #PoweredByPeople #AYdifference
Avison Young
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- avisonyoung.com
- Employees:
- 3503
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Principal And Senior Director, U.S. Workplace ConsultingAvison YoungChicago, Il, Us
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Principal & Senior Director, U.S. Workplace ConsultingAvison Young Feb 2023 - PresentU.S. Workplace Consulting team leader for Avison Young, based in Chicago. Michelle is expanding, strengthening, developing the Workplace Consulting practice and advising clients on how to best support their people and their business.
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Associate Principal | Workplace Strategy Practice LeadPerkins And Will 2012 - Feb 2023Chicago, IlSince joining the planning and strategies practice in 2015, Michelle has been instrumental in positioning P&W’s workplace consulting services, increasing sales growth, and establishing herself as a key contributor in the client acquisition process. She has expanded the firm’s consulting services to a robust catalog of change management programs, strategies, surveys, and sessions that enable cross-functional collaboration and facilitate a smooth transition of people to new spaces. As the Chicago practice lead, Michelle supports her client’s real estate and HR functions and assumes a role akin to a chief hybrid officer or head of remote work. Her strength is aligning business goals with workplace functionality and steering the design to maximize the client’s real estate spend while heightening the employee experience. She also oversees all new business development for her practice, including setting the firm’s bid strategy, assembling the proposed team, and formalizing all aspects of the proposal for client review and response.During the height of the pandemic, Michelle led with compassion, courage, optimism, and enthusiasm, creating a safe space that fostered open, honest communication. She has championed diversity initiatives and advocated on behalf of women in the workforce for more organization-wide recognition. Michelle continues to innovate on the service side, benchmarking processes that ensure the connectivity of internal and remote units and create sustainable success in an ever-evolving hybrid work environment. ADDITIONAL CONTRIBUTIONS INCLUDE:♦ Creative visioning for a thriving workplace strategy practice♦ Producing detailed programming scenarios and space analysis models♦ Implementing safe “return to office” services for over 15 clients at 60+ worksites♦ Providing psychological safety for all team members -
Manager Of Client AccountingSidley Austin 2004 - 2010Michelle led all business operations related to client accounting, including the transformation of the firm’s intake, electronic billing and reporting processes, and contract compliance issues. She also served as an accounting liaison to the firm’s seven domestic, four European, and six Asian offices. KEY ACCOMPLISHMENTS INCLUDED:♦ Delivered presentations on departmental activities to accounting leadership, partners, and firm management committees ♦ Managed a multiyear effort for the CFO to improve client contract management and identify revenue impacts♦ Led cross-functional projects for the controller to minimize electronic bill rejections, build a standard audit trail, and shorten the payment cycle♦ Led the transformation of the firm’s conflicts identification system to include checks against multiple American and International watch lists after 9/11♦ Expanded specialized attorney expertise to the firm’s global conflict clearance process, freeing up attorneys to spend more time on billable work and improving the clearance process -
Senior ManagerAccenture Llp 1995 - 2003Early into this role, Michelle moved from a developer into a client liaison position. KEY ACCOMPLISHMENTS INCLUDED:♦ Launching and leading the quality control/quality assurance process for a multimillion- dollar implementation at Manpower, including user acceptance testing by franchise owners and detailed testing to address tax implications at the state and local levels♦ Leading the conceptual design team at Deluxe Checks to build a business case and an implementation roadmap for new application features requested by customers, internal sales, and operations while making the best use of existing resources♦ Leading the application development team for Walgreens’ first in-store hiring system, a forerunner of the online recruiting process, which allowed people to enter the store and apply for a position directly from a kiosk ♦ Integrating OCR technology, automatic faxing, and updated business processes to automatically transfer prescriptions to a generic brand with physician approval, thereby increasing pharmacy profit margins and saving patients money while preserving their confidentiality
Michelle Osburn Skills
Michelle Osburn Education Details
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System Science Engineering -
Interior Design -
Mathematics -
Oxford High School -
Mathematics
Frequently Asked Questions about Michelle Osburn
What company does Michelle Osburn work for?
Michelle Osburn works for Avison Young
What is Michelle Osburn's role at the current company?
Michelle Osburn's current role is Principal and Senior Director, U.S. Workplace Consulting.
What is Michelle Osburn's email address?
Michelle Osburn's email address is mi****@****ill.com
What schools did Michelle Osburn attend?
Michelle Osburn attended Washington University In St. Louis, Harrington College Of Design, Birmingham-Southern College, Oxford High School, Birmingham-Southern College.
What skills is Michelle Osburn known for?
Michelle Osburn has skills like Leadership, Interior Design, Workplace Design, Presentation Skills, Survey Design, Consulting, Public Speaking, Employee Engagement, Data Analysis, Business Development, Client Liaison, Communication.
Who are Michelle Osburn's colleagues?
Michelle Osburn's colleagues are Kristina Armstrong (Smailys), Stephanie Tse, Mario Becerril Palma, Eri Mitsostergiou, Dave Bamford, Blake Paluck, Megan Macdonald.
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Michelle Osburn
Lakeland, Fl2auto-owners.com, auto-owners.com -
1helpmegotocollege.com -
Michelle Osburn
To Educate And Positively Influence The Lives Of StudentsGreater Birmingham, Alabama Area1aol.com -
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