Task and Responsibilities• Complete export files with relevant documentation and scan it onto the server.• Get freight charges for all shipments from transporters and complete SADC certificates.• Quoting customers on refrigeration spares and doing follow ups.• Applying for Export gas permits / certificates • Capturing and invoicing of orders on Syspro• Double check the stock that has been packed in the warehouse before it leaves.• Printing of packing list for all cargo leaving• Ensuring that all shipments have on UCR numbers on the invoices• Completing of BOP form when receiving incoming funds• Ensure filing is done at all times and any other related administrative duties• Liaise with the Warehouse manager and finance Department• First aid team• Capturing of SCT’s on Syspro (Supply Chain Transfers)• Booking in of stock on Syspro• Telesales and counter Sales.• Preparing of reports month end for export department• Travelling to Neighboring countries doing client visits and getting orders• Ensure that back orders are completed and update customers as to when stock arrives• Getting new customers and starting new business relationships in other neighboring countries• Incentives for Export/import customers, ie: discounts,• Signing of new and updated contract• Entertainment for customers

Task and Responsibilities• Complete export files with relevant documentation and scan it onto the server.• Get freight charges for all shipments from transporters and complete SADC certificates.• Quoting customers on refrigeration spares and doing follow ups.• Capturing and invoicing of orders on Syspro• Double check the stock that has been packed in the warehouse before it leaves.• Printing of packing list for all cargo leaving• Ensuring that all shipments have on UCR numbers on the invoices• Completing of BOP form when receiving incoming funds• Ensure filing is done at all times and any other related administrative duties• Liaise with the Warehouse manager and finance Department• First aid team• Capturing of SCT’s on Syspro (Supply Chain Transfers)• Booking in of stock on Syspro• Telesales and counter Sales.• Preparing of reports month end for export department• Travelling to Neighboring countries doing client visits and getting orders• Ensure that back orders are completed and update customers as to when stock arrives• Getting new customers and starting new business relationships in other neighboring countries• Queries turnaround time - 12 hours• Retention's of Customers• Increase of Credit limits• Incentives for Export/import customers, ie: discounts,• Signing of new and updated contract• Entertainment for customers• Extensive travelling, within SA and across the borders (every 3/6 months)

• Achieve allocated company net sales revenue• Provide customer service levels (not less than 90% percent service level)• Answer calls within 14 and no abandoned calls must reflect• Ensure correct telephone are used at all times and messages are retrieved• Order capturing without delay – attention to detail• Ensure that order status reports are correct and updated at all times• Ensure that all expired are moved or cancelled depending on the customer’s needs• Liaise with Marketing, Key account managers, Logistics, Debtors/Finance, Sales reps, Sales supervisor• Ensure filing is done at all times and any other related administrative duties• Do quotes for export customers, packing list and F178’s• Get freight charges for all shipments from transporters and complete SADC certificates.• Complete export files with relevant documentation• Do loads for exports at least once a week and follow up on sales and lead-times• Capture all cash sales for exports.• Capturing of Air cons• Arrange returns for damaged units and ensure that they are picked up.

Task and Responsibilities• Achieve allocated company net sales revenue• Provide customer service levels (not less than 90% percent service level)• Answer calls within 14 and no abandoned calls must reflect• Ensure correct telephone are used at all times and messages are retrieved• Order capturing without delay – attention to detail• Ensure that order status reports are correct and updated at all times• Ensure that all expired are moved or cancelled depending on the customer’s needs• Liaise with Marketing, Key account managers, Logistics, Debtors/Finance, Sales reps, Sales supervisor• Ensure filing is done at all times and any other related administrative duties• Do quotes for export customers, packing list and F178’s• Get freight charges for all shipments from transporters and complete SADC certificates.• Complete export files with relevant documentation• Do loads for exports at least once a week and follow up on sales and lead-times• Capture all cash sales for exports.• Capturing of Air cons• Arrange returns for damaged units and ensure that they are picked up.

Task and Responsibilities• Any quantity discrepancies are to be investigated & resolved.• Daily distribution report updated and presented to executive every morning.• Assist with ATR’s (Authority To Return)• Accrue for monthly for outstanding invoices.• Reduce in-transit and query status to within 1 month from invoice date• Ensure all POD’s are signed off by the customer correctly and expedited within above listed lead time• Follow up on all outstanding POD’s with the applicable transporters and warehouses & update the dispatch listing with the final status. (PR or CR)• Implement & manage follow up procedures to effectively reduce delivery lead times to 20 days or less. • Match all transport invoices received to sign off POD’s. (No billing to be signed off without a completed status update on the in-house system.) • Ensure correct billings from transporters and submit claims on all irregular billings received.• Ensure repeated follow up is done until compensation is received.• Ensure all applicable support documentation is scanned & attached to processes invoices, & filed upon process completion.• Ensure all dispatch listing details are updated and finalized on the system. • Manage staff members, Temps and tools at my disposal to improve on departmental effectiveness and efficiency• Fire Marshall• Assist with printing and closing of credit notes• Assist with creating labels for rfr’s and atr’s• Assist with serial tracking• Monitor Delivery lead-times• Monitor Picking status’• Do Stock evaluations

Task and Responsibilities• Monitor and sign off on Carrier invoices, monitor charges incurred, identify discrepancies & investigate accordingly.• Ensure that full investigation is done for any claim that is to be submitted and submit support documentation. (IBT, Delivery, Warehouse & GRV Shortages).• Ensure repeated follow up is done until compensation is received.• Any quantity discrepancies are to be investigated & resolved.• Original POD’s are to be received within a month of delivery from the service partners.• An associate supplier’s invoice to POD’s to ensure correct and accurate billing from SP on delivered items.• Daily distribution report updated and presented to executive every Monday morning.• Identify regular issues raised and implement policies and procedures to address the issue going forward.• Sort out delivery queries.• Assist with ATR’s (Authority To Return)• Fire Marshall

Logistics ControllerTask and Responsibilities• Create export files• Check if pricing and quantities received are correct on sales order• Enter Shipping details (freight mode, consignment no and crate detail)• Invoice sales order, print packing list from pronto and update sales orders• If there are charges e.g. Documentation, freight, packaging charges – create sales order, stores receive in on Pronto• Invoice charges and update sales order• Prepare F178• Scan and email invoices to Perth• Create pre-alert and request export doc’s where necessary – email to customers and relevant parties• Liaison with freight forwarders and suppliers• Complete Cotecna RFI’s• Ensure export file is complete (export doc’s etc)• Assist with general administration of logistics office

Tasks and Responsibilities• Receiving• Packaging, Printing and Stickers.Exact East Rand Mall (April 2004 - May 2004)Sales AssistantTasks and Responsibilities:• Customer Liaison• Stock Taking• Cash float management