Brett Moser

Brett Moser Email and Phone Number

Solution-Focused Marketing Operations Leader | Bridging the Gap between Strategy and Execution @ October Three Consulting
chicago, illinois, united states
Brett Moser's Location
Greenville, South Carolina, United States, United States
Brett Moser's Contact Details

Brett Moser personal email

n/a
About Brett Moser

With over six years of diverse marketing experience, I am a passionate and solution-focused marketing operations leader who bridges the gap between strategy and execution. I spearhead the development, execution, and optimization of strategic email marketing programs for targeted audience engagement, significantly improving customer interactions and retention.As the Marketing Automation Manager at Liongard, I leverage industry-leading platforms such as HubSpot, Salesforce, and Vertify to enhance the efficiency and effectiveness of lead nurturing processes. I partner with management to establish critical KPIs, generate insightful reports, and perform data-driven campaign performance analyses. I also leverage A/B testing and best practices to boost productivity, conversion rates, program ROI, and sales growth, solidifying our market presence and competitive advantage. I am always eager to learn new skills, stay updated on the latest marketing trends, and collaborate with cross-functional teams to deliver exceptional results.

Brett Moser's Current Company Details
October Three Consulting

October Three Consulting

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Solution-Focused Marketing Operations Leader | Bridging the Gap between Strategy and Execution
chicago, illinois, united states
Website:
octoberthree.com
Employees:
84
Brett Moser Work Experience Details
  • October Three Consulting
    Marketing Automation Specialist
    October Three Consulting Sep 2023 - Present
  • Liongard
    Marketing Automation Manager
    Liongard Sep 2022 - Sep 2023
    Remote
    Spearheaded the development, execution, and optimization of strategic email marketing programs for targeted audience engagement, significantly improving customer interactions.Integrated and maintained industry-leading marketing automation platforms, including HubSpot, Salesforce, and Vertify, enhancing the efficiency of lead nurturing processes.Partnered with management to establish critical KPIs, generate insightful reports, and perform campaign performance analyses, driving data-informed decisions for continuous improvement.Leveraged A/B testing to boost productivity, conversion rates, program ROI, and sales growth, solidifying our market presence and competitive advantage.Stayed at the forefront of marketing automation trends by implementing the latest best practices, strategies, and industry standards, ensuring the company's marketing efforts stayed cutting-edge.
  • Cw It Support
    Marketing Manager
    Cw It Support Mar 2020 - Sep 2022
    Wilmington, Nc
    Primary Responsibilities include building brand awareness through a variety of media outlets. Manage sales and advertising campaigns (including implementation of new campaigns). Use CRM (Keap) to automate various direct response campaigns. Develop direct mailing campaigns including a monthly postcard and newsletter. Develop and refine marketing lists by identifying new target markets.
  • The Computer Warriors Inc
    Store Manager
    The Computer Warriors Inc Mar 2018 - Mar 2020
    Wilmington, North Carolina Area
    Responsible for day to day operation of store location, including scheduling, customer escalations, customer follow up, scheduling employees, scheduling onsite technician store cleanliness. Employee growth & development through weekly KPIs, team meetings, and 1 on 1 meetings weekly with each team member. Business growth: including chasing leads through various outlets, securing reviews, & strategic alliance/ relationship building. Develop, implement, train new store policies & procedures necessary for company growth Inventory management: maintain, order, & audit all store inventory. Marketing: Personally handled the creation and implementation of various marketing promotions. This included coordinating advertisements with partners on social media. Also responsible for weekly updates on the company blog and weekly newsletter to 20K+ database. Maintaining a monthly list of accounts receivable with the team. Installation & maintenance of client in house protection plans
  • The Computer Warriors Inc.
    Phone/ Tablet Technician
    The Computer Warriors Inc. Oct 2017 - Mar 2018
    Wilmington, North Carolina Area
    Focused on accurately diagnosing and repairing mobile devices including, smartphones, tablets, and smartwatches. Tasked with a quick turn around with low rework.
  • The Computer Warriors Inc.
    Customer Service Representative
    The Computer Warriors Inc. Jul 2017 - Oct 2017
    Jacksonville, North Carolina Area
    Responsible for properly checking in clients, identifying their technical frustrations and properly filling out the service ticket with as much detail as possible for the technicians. Also handled front end store operations such as answering the phones, greeting customers, maintaining a clean store. Upsold clients on a variety of hardware or software upgrades for computers, and impact protectors and other accessories for mobile devices.
  • Mr Phix Llc
    Manager
    Mr Phix Llc Aug 2016 - Jul 2017
    Wilmington, North Carolina Area
    Responsible for day to day operations: ordering parts, maintaining and updating schedules, keeping shop clean and presentable. Also interface with customers directly and handle any complaints that may arise. Aided technicians and CSRs with technical support and details of a wide variety of repairs. This included having knowledge of all active repairs, having knowledge of various issues and how to resolve them; or having the ability to determine and find the best solution for the problem. Prioritize repairs and direct technicians to which repairs should take precedence over others that can be delayed. Ensure the technicians are communicating with the CSR, and that the CSR is communicating with the customer and that all repairs are documented in customer notes. Responsible for generating quotes and fulfilling special orders; as well as maintaining part inventory levels. Also responsible for counting the drawer, completing any cash deposits, and maintaining drawer reports.
  • Mr. Phix
    Customer Service Representative
    Mr. Phix Dec 2015 - Aug 2016
    Wilmington, North Carolina Area
    Former InternThe go between for customers and technicians. Responsible for opening, updating, and closing tickets. Contacted customer to keep them updated on a regular basis on the status of their repairs. Placing our regular order (screens, small parts, etc.) as well as special ordered parts. Interacted with customers when they bring their device in, and walk them through the repair and preform several tests to the device when they return to pick it up.
  • Harris Teeter
    Assistance Accountant/ Customer Service
    Harris Teeter Oct 2011 - May 2016
    Wilmington, North Carolina Area
    Cash handling, assisting store accountant in accounting needs, office administration work, bookkeeping, assisting customer service managers in running front end, customer service, knowledge of Western Union and NC Lottery sales, had basic authority over about 10-15 employees at a time.Other experience includes:Pharmacy Technician: receive & stock orders, fill prescriptions, cash handling, data entry, contacting insurance companies, aiding in following all HIPA & Methamphetamine regulations, educating customers on various medicationsStocker: stocked product throughout the day in both perishable and non-perishable departments, assisted in annually inventory counts, date checks, building displays, floor waxes Achievements:I was promoted to five different positions in my time at Harris Teeter, trained employees, received Employee of the Quarter, Employee of the Month and was recognized by the corporate headquarters. I was also offered a tuition scholarship based on my work merit.
  • Chasing China
    Uncw Study Abroad
    Chasing China May 2014 - Jun 2014
    Beijing, Nanjing, Shanghai, China
    Complete an introductory level Chinese language course and a international writing class while abroadTraveled around the country, gaining cultural knowledge and immersion

Brett Moser Skills

Microsoft Office Customer Service Teamwork Social Media Windows Social Networking Customer Satisfaction Leadership

Brett Moser Education Details

Frequently Asked Questions about Brett Moser

What company does Brett Moser work for?

Brett Moser works for October Three Consulting

What is Brett Moser's role at the current company?

Brett Moser's current role is Solution-Focused Marketing Operations Leader | Bridging the Gap between Strategy and Execution.

What is Brett Moser's email address?

Brett Moser's email address is bm****@****ter.com

What schools did Brett Moser attend?

Brett Moser attended University Of North Carolina At Wilmington, Isaac Bear Early College High School.

What are some of Brett Moser's interests?

Brett Moser has interest in Paintball, Economic Empowerment, Bike Riding, Politics, Education, Landscaping, Science And Technology, Animal Welfare, Fishing.

What skills is Brett Moser known for?

Brett Moser has skills like Microsoft Office, Customer Service, Teamwork, Social Media, Windows, Social Networking, Customer Satisfaction, Leadership.

Who are Brett Moser's colleagues?

Brett Moser's colleagues are Thomas Miano, Jeff Donofrio, Mallory Zenthoefer, Frank Hall, Lssyb, Kyle Stevenson, Ronald S. Mercurio Jr., Rpa, Katie Bettenhausen.

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